OtterGrip Symmetry Case for Apple iPhone 15 / iPhone 14 / iPhone 13
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Product details
Web ID: 2392044332 reviews
Great case
I like this case a lot. Slim profile but protective. Not silicone feeling which is good. The built in pop out it handy and MagSafe charging works great. Soft touch buttons on sides make it feel high-end.
Customer review from otterbox.com
It’s all I buy
Always a great product the only cases I buy for my iPhone
Recommends this product
Customer review from otterbox.com
Disappointed
The case itself is fine, and the grip was comfortable, and is flush with the case when folded. But…after only six weeks the grip is already broken.
Customer review from otterbox.com
Response from otterbox.com
We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Symmetry MagSafe case
Love it!! I liked the idea of the holders/rings, but didn’t want to lose rhe magsafe feature. This works great. No issues, and love that it still fits in pockets.
Recommends this product
Customer review from otterbox.com
Great product
This is my second Otter Box. I love the quality and durability.
Recommends this product
Customer review from otterbox.com
Poor design
I’ve only used it a month and it’s already broken. Unfortunately I bought two and grip never retracted properly on either of them and then one side broke on the one I was using. I am very easy on phone cases and had a Loopy case for almost 2 years so it wasn’t due to abuse or rough use. I wanted a case with a retractable grip so I could use on a charging pad but unfortunately this is not a good option.
Customer review from otterbox.com
Response from otterbox.com
We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this!
Pop socket
Pop socket is already Broken within a week of using case
Customer review from otterbox.com
Response from otterbox.com
Hello! We are so sorry to hear that you have experienced an issue with the grip portion of the OtterGrip Symmetry Series case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! Just for clarification to avoid future frustration, the grip portion of the case is not intended to function as a stand.
Disappointed.
I purchased this case for the loop holder on the back and because it was supposed to work with the flat lay charger. I’ve had it for a couple weeks now and the loop is loose and it doesn’t charge my phone when laying on the flat charger. So disappointing.
Customer review from otterbox.com
Response from otterbox.com
Hello, Brittany! We are so sorry to hear you have experienced an issue with the grip portion of this case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation!