Women's Agnes Mini Dress
Product details
Web ID: 24375887Ratings & Reviews
9 customer images
Worst ever
This is the worst toaster I've ever had! It doesn't toast evenly, the edges are always burnt while the middle is not toasted at all. I would have expected better than this from Breville!
Customer review from breville.com
Response from breville.com
We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Happy with the toaster and the company!
I ordered directly from the company website. The service was very fast and I received the toaster within a few days. I had been using my air fryer/oven as a toaster and it was slow and inconsistent. Since getting this toaster, We have used it almost daily for toast and bagels. It’s easy to use, and easy to monitor the progress as it toasts. Highly recommended.
Recommends this product
Customer review from breville.com
The Breville Burnster
I bought this toaster and we gave it every chance. It can’t toast a piece of bread evenly and mostly burns it. Large pieces don’t cook in the center do to a gap in the elements. I called to return it and their solution was to send me the same toaster. It’s a flawed design!! They can keep sending me new ones and they keep not working. Don’t buy the toaster.
Customer review from breville.com
Response from breville.com
We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
disappointed
My toaster oven that I bought in 1992 finally gave in and I came across this toaster and thought it would be great for my family as we toast bread/bagels every day. I received it as a "gift" to myself. Initially, it worked great. Now it has been 4 months, it started to burn the sliced bread or bagel if i use the "a bit more" funcion. I now use the lowest setting to prevent burning the edges of the bagel and stopped using the "a bit more" function for the sliced bread as it would just burnt. The crumb tray is great but there are still lots of crumbs that within the toaster after I empty the tray and I would unplug and use a soft brush like the "basting" brush trying to brush the crumbs out. It trips the GFI intermittently. It happened again this morning and I saw a bit of the burn marks insdie the toaster and not sure where it came from as I was only toasting sliced bread. Now I am reluctant to plug it back in. I wish I had read the review before purchasing. I was only going by the "brand" name. Very disappointed. I gave two stars because it was great when it worked.
Customer review from breville.com
Response from breville.com
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. We'll be happy to see how we might help you from there.
Not living up to Breville
We thought since my mom's Breville has been so good for ten years, I would splurge on a decent toaster (instead of buying a cheap one every 2 years). This one, however, isn't great. We eat a lot of big pieces of sourdough, so I thought a big slot would help but it's really just underwhelmingly designed. The elements are too hot, so the setting at "2" is under toasted, while slightly above "2" is burnt. (Don't know why it even goes up tot "5"!)
Customer review from breville.com
Response from breville.com
Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
a bit more is a nice feature
There is some uneven toasting as the doneness level is raised. As a result, I have started using a level 2+ setting and then the "a bit more button" to get to the doneness I want. I have found that I need to use tongs to remove english muffins and shorter pieces of toast. The 3-prone cord is a good length and the finger hole in the plug makes it easy to remove from the outlet so that the crumb tray can be emptied properly.
Recommends this product
Customer review from breville.com
Response from breville.com
Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Why would you make a long slot toaster and then not have it heat in the middle?
I would like to be able to toast long breads like sourdough, but the heating elements are absent in the middle of the long slot. Why?
Customer review from breville.com
Response from breville.com
Please accept our apologies for the inconvenience and allow us the opportunity to correct the situation. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/new-community-case?language=en_US®ion=us&brand=breville with a subject line of BVUS241001-RS-2 . Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively, you can reach out to our Consumer Support Specialists at 866-273-8455.
Great toaster but the Knob will last < a year
I bought this Breville product for the first time. My goal was to not have to purchase another toaster for years to come. Sadly after 6 mos of use the knob snapped off (refer to other reviews with the same complaint). Wish I had read the reviews prior to purchase since this appears to be a common occurance with this specific toaster.
Customer review from breville.com
Response from breville.com
We're sorry to hear of your experience. Thank you for your review and your feedback. We do see that a specialist has reached out. As soon as we hear back from you we'll move that case forward.