Philips2300 Fully Automatic Espresso Machine with LatteGo Milk Frother
Product details
Web ID: 23649624109 reviewssorted by Newest
So easy to use.
I love this coffee machine. It is so easy to use. The only thing that is a missed opportunity with this machine is it doesn’t have a separate milk frothing function. Otherwise it is great.
Recommends this product
Customer review from philips.com
Help getting a new box
I’m the only person using this machine, after 3 years all the water will run outside the cup. I did keep up with cleaning.
Recommends this product
Customer review from Philips Home Appliances
Response from Philips Home Appliances
Hello, Thank you for taking the time to share your experience with us. We’re sorry to hear that your machine has begun leaking after three years, especially since you’ve been keeping up with regular maintenance. Water running outside the cup can sometimes happen when the brew group needs a deeper rinse, the drip tray is full, or the water tank isn’t fully seated. We recommend removing and rinsing the brew group, emptying the drip tray, and making sure the water tank is inserted correctly. If the issue continues, we’d be happy to take a closer look and help you get this resolved. You can reach us by phone at 1‑833‑737‑1212 (Monday–Friday, 9 AM–7 PM EST, excluding major holidays). You’re also welcome to contact us through Instagram, Facebook, or the support options on our Home.ID website. We’re here to help get this sorted.
Brew group Warranty
We are satisfied with the fully automated brewed coffee from our machine Have had to take the machine twice for repair under warranty - because the brew group has twice locks in place and cant be removed for cleaning
Customer review from philips.com
Response from philips.com
I'm sorry to hear you've had to send the machine in for repair twice for the same issue. I can understand how frustrating that must be, especially when regular cleaning is so important. If the brew group is locked and cannot be removed, it may not be in the neutral position. Before trying to remove it, please make sure the brew group has been returned to its neutral position. This often resolves the issue. If you're still unable to remove the brew group, please contact us via home.id/support so we can look into this further and assist you personally. Kind regards,
Leaking issue
Unit was defective. When I added water to the reservoir, it immediately drained onto my countertop. Called Phillips customer service, they recommended I return the unit.
The product is amazing Simple’s yet highly effecti
I have always been a delonghi girl but liked the look of the Phillips I absolutely love it makes a perfect coffee the milk frother is far better than some no messy tubes to clean the only thing I could say that is annoying not bad is that it doesn’t hold a lot of coffee beans but hey Im happy with the rest so I’ll wear that it’s easy to use sleek looking only wish I had got the model up now that does hot and cold
Recommends this product
Customer review from philips.com
good value easy to use
Dis a lot of research online before choice. I wanted a less comlicated machine to maje reasonable coffee (Over de longhi) ease of use found and cleaning looks good on counter in kitchen better information about machine found on line refarding cleaning rather than picture instruction sheet overall happy just need to get grinf settings correct
Customer review from Philips Home Appliances
Great value and cool machine
This machine is a great tool for those who don’t want to go to a cafe everyday! It has a learning curve and is a large technological jump for those coming from a traditional espresso machine, but once you get the hang of it and get some yummy tasting beans, it’s holds its value. complimentary from philipshomeliving
Recommends this product
Customer review from Philips Home Appliances
Great machine
Easy to use and works well once you figure out the pictures, plain English instructions would be wonderful
Recommends this product
Customer review from philips.com