Fast Baby Bottle Warmer with Smart Temperature Control and Automatic Shut-Off
Product details
Web ID: 20850194The product is easy to use
The product is excellent, convenient, and easy to use.
Customer review from philips.com
It works, with a caveat
It’s fast at warming bottles BUT sometimes the water can be too hot and I have to place it in the fridge to cool down for a few minutes. Yes, I’ve troubleshooted on my own and read the manual and their troubleshooting tips don’t seem to make a difference. Maybe I just got a faulty bottle warmer. It ‘works’, I just find it inconvenient to check the temperature every single time, especially during the middle of the night.
Customer review from philips.com
Poor design
Been using this for a month now and we really dislike the design of this warmer. You never are sure where the water level is at due to the design and it states that the water must be the same level as the milk. There is no way to make sure of the water lever since you just see from above and there has not been one instance where we feel the water has been the same level as the milk. Highly dislike this product and recommend making some way for consumers to be able to see the water level from the side instead of just having to guess from just looking above.
Customer review from philips.com
Response from philips.com
Hello, Thank you for sharing your feedback regarding your experience with the bottle warmer. We are sorry to hear that it did not meet your expectations. Your input is invaluable to us and helps us continually improve our products. If you have any questions, please get in touch via social media. We're available on Facebook (@Philips) and X (@PhilipsCare). Don't worry if you don't use social media, you can also reach out to us via the contact page: https://www.usa.philips.com/c-w/support-home/support-contact-page Hope to speak to you soon! Best regards, Philips Consumer Care
BEWARE
We purchased this product so I (the father) could give my daughter re-heated breast bottles overnight. Every single time the Philips Advent has over-heated the milk until the point of damaging it (over 115F - meant to be at around 98F) resulting in a perfectly good batch having to be binned and my poor wife having to wake up. Even when setting to a lower volume it still over heats. I will be putting this product in the bin along with the wasted milk. Avoid!!!
Customer review from philips.com
Response from philips.com
Hi, Thank you for letting us know about your experience with our products, we are really sorry that you faced these problems.We will kinldy provide you with this LINK:https://www.philips.ca/c-p/SCF358_00/avent-fast-bottle-warmer/support#XC000021465 Regarding all the FAQs.If you still have more questions, we would love to help so we can resolve this issue.We kindly invite you to to reach out to us via social media. We're on [Facebook](https://www.facebook.com/Philips), [Instagram](https://www.instagram.com/Philips), and [X](https://twitter.com/PhilipsCare). Not on social media? No problem. You can also contact us through our [Support Page](https://www.philips.co.in/c-w/support-home/support-contact-page). Hope to talk to you soon! Best regards. Philips Consumer Care
Colossal waste of time and money!!!
We’ve used this bottle warmer( it doesn’t warm bottles) for a little over 2 months. I’ve gone round and round with this bottle warmer, read the instructions multiple times and nothing seems to work. It takes way too long to “warm” a bottle and when the time goes off it might be on the cool side of room temperature. This is incredibly infuriating when your child is screaming for their bottle at 3am and it takes what feels like 20 minutes to get a cold bottle. Don’t waste your time, money or sanity on this product.
Customer review from philips.com
Response from philips.com
Hi, Thank you for letting us know about your experience with our products, we are really sorry that you faced these problems.We will kinldy provide you with this LINK:https://www.philips.ca/c-p/SCF358_00/avent-fast-bottle-warmer/support#XC000021465 Regarding all the FAQs.If you still have more questions, we would love to help so we can resolve this issue.We kindly invite you to to reach out to us via social media. We're on [Facebook](https://www.facebook.com/Philips), [Instagram](https://www.instagram.com/Philips), and [X](https://twitter.com/PhilipsCare). Not on social media? No problem. You can also contact us through our [Support Page](https://www.philips.co.in/c-w/support-home/support-contact-page). Hope to talk to you soon! Best regards. Philips Consumer Care
Smoking!!!
our bottle warmer was NOT on and it was smoking and smoke was coming out of the top! it was plugged in but again it was NOT on! going straight into the trash. thankfully my husband was home or who knows what could have happened! buyer beware!
Customer review from philips.com
Response from philips.com
Hello, Thank you for letting us know about your feedback on our product. We are really sorry that you went through this experience, we want to confront this situation and help you. Philips is taking this matter seriously. Please feel free to contact us via social media. We're on [Facebook](https://www.facebook.com/Philips), [Instagram](https://www.instagram.com/Philips) and [X](https://twitter.com/PhilipsCare). Not on social media? No problem. You can also contact us through our [Support Page](https://www.philips.co.in/c-w/support-home/support-contact-page). Hope to talk to you soon! Best regards. Philips Consumer Care
Bottle warmer
I’d recommend this product to parents out there still putting there baby bottles under there tap and turning on the hot water. This thing is pretty slick works great. When we go over to the in-laws we really miss that they don’t have one.
Recommends this product
Customer review from philips.com
Absolutely sucks
This bottle warmer is the absolute worst. It has to be turned on and off multiple times before it will (maybe) work. There is nobody to reach out to at the company regarding a solution, either. Do not recommended.
Customer review from philips.com
Response from philips.com
Hi there, Thank you for sharing your feedback with us. This is not the experience we wish you had with our Philips Avent bottle warmer. We would like to assist you further with your concern. Please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact. Best regards, Philips Consumer Care