4 reviews
KingdomWoman44
2 months agobeautiful but bad customer service
I bought this jacket in size 12-14 just came today January 8,2026 it's going to be beautiful.. Until I opened the packaging up it had black marker on the sleeve. Called customer service and it didn't go well. I'm having to keep the jacket. Very disappointed in Macy's who ever packed my order and customer service. Not stealing my joy though!
Recommends this product
Shayla
2 months ago from New York, NY
Verified PurchaserYes
My 3 year old loves this!
Cute, lightweight and warm!
Recommends this product
grandpa bing
5 months agojuliana's warm down jacket
excellent workmanship warms my 3 year old grandaughter elegant looking
Recommends this product
Customer review from Ralph Lauren
Wrong Item
Received wrong item would like a refund. Did not recieve the correct item as it was for a gift for a birthday very dissapointed