Premier ComfortHeated Textured Fleece Blanket, Twin
Product details
Web ID: 23294533This is a warm , comfortable heated blanket.
A warm, soft blanket
Warm & comforting
What a comforting blanket - MOM 95 loves it!
Recommends this product
Not warm
This blanket doesn’t get very warm at all. Even at the discount price, it is not worth to buy.
Response from Macy's
Dear Customer, thank you for your feedback. We’re sorry to hear that the blanket did not meet your expectations in terms of warmth. We appreciate you taking the time to share your feedback. For further assistance, please contact the JLA Customer Service team at jlacs@jlahome.com or 866-456-8852. They’ll be glad to help with troubleshooting and provide support regarding warranty options.
Who knows?
I ordered it over two weeks ago, and I still don't have it. Customer Service said I "might" get it in 4 days. But thanks for giving me a chance to offer feedback. This glimpse of 1970s-level service was a surprise.
Response from Macy's
Dear Customer, thank you for bringing this to our attention. We’re very sorry to hear that you haven’t received your order yet and understand how frustrating this delay must be. We kindly recommend contacting Macy’s Customer Service directly at 888-822-6229. Their team will be able to review your order details and assist you further. We appreciate you taking the time to share your feedback and hope this matter is resolved for you as quickly as possible. Thank you for your patience.
Only 36 inches of heating coils
The blanket was 86 inches wide, but the heating section was only 36 inches! Two of us sleep in that bed! There was not enough heating section at all!
Response from Macy's
Dear Customer,
We appreciate you sharing your experience with the Premier Comfort Heated Textured Fleece Blanket.
We are sincerely sorry to hear that the heating area of this blanket was so much smaller than the actual fabric size. We completely understand the frustration—when you purchase a blanket for a bed shared by two people, you expect the warmth to be shared as well. Finding that the "toasty" section is only 36 inches wide (less than half the blanket's width!) is a major letdown that defeats the purpose of buying a full or queen-sized heated blanket. We apologize for the disappointment and the cold nights this has caused you both.
You deserve a blanket that keeps everyone warm, and we want to help you with your return and finding a better alternative.
Awkward
The controls and plugs are in awkward places. It did not work out at all. I returned it
Response from Macy's
Dear Customer,
We appreciate you sharing your feedback on the Premier Comfort Heated Textured Fleece Blanket (King).
We are sincerely sorry that the design of this blanket—specifically the placement of the controls and plugs—didn't work for your bedroom setup. We completely understand the frustration of dealing with "awkward" cord placement; when you are trying to create a cozy, relaxing sleep environment, the last thing you want is to be fumbling with poorly positioned plugs or cords that don't reach your nightstand comfortably. It is a major letdown when a product’s ergonomics interfere with its usability, and we apologize for the inconvenience this caused.
You deserve a heated blanket that integrates seamlessly into your life, and we are glad to hear you’ve already taken the step to return it for a better fit.
Great customer service from the vendor.
Would not heat up. Couldn’t get it to work. Contacted the manufacturer and they are sending a new blanket
On average, customers rate the Firm/plush of this item as Plush.
Firm/plush
On average, customers rate the Very lightweight/very heavy of this item as Very heavy.
Very lightweight/very heavy
Nice blanket
I bought full size. This weather is winter so I really need it when I lay down on the couch.
On average, customers rate the Firm/plush of this item as Plush.
Firm/plush
On average, customers rate the Very lightweight/very heavy of this item as Very heavy.
Very lightweight/very heavy
Recommends this product