Luxury Plush Heated Blanket, Queen, Exclusively at Macy’s
Product details
Web ID: 16978573Macy's good, product fragile.
Macy's service excellent. Easy to order. However, I have two of these blankets and both have broken. If any of the cord or blanket wires bend/break blanket needs to be serviced or thrown away. The controls show a blinking light , they turn on , but will not heat blanket if blinking.
Response from JLA Home
Hi Jewel, thank you for bringing this to our attention. We are pleased to hear that you had a positive experience with Macy's service, but we are sorry to learn about the issues you have encountered with the product. For safety reasons, if the blanket’s wires or cord are damaged, it is important to stop using the blanket and get it serviced or replaced. We recommend contacting customer support at 866-456-8852 or jlacs@jlahome.com for further assistance. We want to ensure you receive the help needed to resolve the problem or explore replacement options if required.
Fabric too slippery
This blanket is very warm and soft. Heats nicely. The only problem is it’s so slippery my bedspread slides off at night. I constantly have to totally remake the bed. Sheets, blanket and bedspread. I would send back but not sure if I missed cut off date.
It's nice
It's a nice, plush and luxurious heated blanket. I really like it and it's of great quality. I'd recommend it to family and friends even tho the one half stopped working after 3 weeks. Might be able to do some troubleshooting to fix it. I hope so.
Recommends this product
Customer review from Designer Living
Great blanket for cold nights
I love this heated plush blanket. It is very soft and the heated part is wonderful. I turn it on 30 minutes before going to bed and it great getting into a warm bed
Recommends this product
Customer review from Designer Living
Didn't work properly
Unfortunately one side of the blanket wasn't functioning and there was no heat, I tried switching the controllers but still couldn't get it to function.
Response from JLA Home
Dear Sam, thank you for bringing this to our attention. We are sorry for the trouble you’ve been having with our products. Please note, all Electric Products come with a 5-year warranty. If you have any issues with the products, please reach out to our customer service at 866-456-8852 or email: jlacs@jlahome.com, we are willing to help you with your case as much as we can. Again, your feedback is very much appreciated!
Beautiful, plush, and warm
This blanket is so pretty and plush. It’s hard to believe that it is an electric blanket. Before I could put it on the bed, my three kids stole it for tv watching downstairs. It’s super easy to attach the cord - it’s snaps right in. The controls are easy to use. It heats quickly and evenly. But, most of all, it’s soooooo soft.
Recommends this product
Customer review from Designer Living
Wonderful product
This is such a wonderful product. It fits the bed perfectly. It's easy to use and it's so soft and cozy. I get more sleep because I'm so warm and cozy at night. I recommend this to everyone. It's priced just right
Recommends this product
Customer review from Designer Living
Super Cozy!
I just throw this on the top of my bed like a heated throw. It is nice and big, almost covers the whole top, it is a queen and I have a king bed. I need to get the king size, but this works for when I am chilly and want to watch some TV. My toy poodle loves it too as you can see. I do like the separate controls and that they are at bottom of blanket. I would recommend this product.
Recommends this product
Customer review from Designer Living