Premier ComfortNovelty Printed Electric Plush Throw, 50" x 60", Exclusively at Macy’s
Product details
Web ID: 12579262Did Not Last
Was nice until it stopped working in two weeks. Thin material, warm, pretty pattern. The cord connection to the blanket is nice and doesn’t disconnect.
novelty printed electric plush throw
This item arrived broken. It didn't work at all when you pushed the buttons I will be returning today. I actually give it zero stars
Old Faithful
My electric blanket has become a family staple for when anyone needs to warm up quickly, or if someone is sick as well as for arthritis pains. Everyone in our family has used this even and even my extended family when they come. it warms up just as well two years later as it as when we first got it. I will buy another one just to have an additional color. it is plush and heavy enough, but not stiff. I would not hesitate to recommend it. I have gotten it for my nieces and a little it, as well.
Recommends this product
Wont turn on straight out of the package
I love heated blankets so much that I keep a few on standby for when my old ones give out. I bought this one around Christmas. I finally opened it last night after the blanket on my bed stopped working. It won’t even turn on. Cord is connected properly. I tried it in another outlet to make sure it wasn’t an issue with the outlet. No go. Return window is closed so now I have to deal with the company for a warranty claim. I’ll update this review after that process if I remember.
Premier comfort
I get bill for comfort and it hasn’t been delivered. Maybe you need to speed up delivery service.
Response from Macy's
Hi Barbara, We sincerely apologize for the delay in delivering your Premier Comfort heated throw. We understand how frustrating it is to be billed for an item that has yet to arrive. Please know that we are looking into this issue, and we recommend checking your tracking details for the most up-to-date status. If you need further assistance, please contact our customer service team at [Customer Service Contact]. We appreciate your patience and are committed to ensuring your order reaches you as soon as possible
Didn’t work out of package
Purchase two for gifts. Afterr eading numerous reviews that it never worked or only worked for a short period of time I took one out of the packaging & plugged it in. Throw did not heat up. Returned both.
Heated throw
Worth the money! Took me a little while to figure out that you have to hold down the power button for a long 3 seconds to start it but it worked perfectly after that. Fantastic for chilly nights.
2 Premier Comfort Electric Plush Throw
I bought 2 Feb 2025 and neither one of them worked. I have tried numerous times to contact the seller and registered product with the company and it's impossible to register complaint because they don't answer the phone and the website is impossible to use. Their parent company out of California has a F rating with the BBB.
Response from Macy's
Dear Customer,
I am incredibly sorry to hear about the deep frustration and lack of support you have experienced with the Premier Comfort Novelty Printed Electric Plush Throws.
We are sincerely sorry that not only did both of your blankets fail to work right out of the box, but that your attempts to seek help have been met with silence and a difficult website. We completely understand how upsetting it is to deal with a company that feels unreachable, especially when you have taken the responsible steps to register your product and reach out for a resolution. You deserve a reliable product and a customer service team that stands behind their brand, and we apologize for the stress and disappointment this has caused you.
It is particularly concerning to hear about your experience with the parent company's reputation, and we want to help you find a path to a resolution that doesn't involve their unresponsive channels.