Reversible Micro Velvet and Sherpa Down Alternative Comforters, Hypoallergenic
Product details
Web ID: 2285117Dont Buy
When I got my comforter I opened the Macys bag and I could see right thru the packaging the comforter was ripped about a 2" tear. I immediately returned to the store. That is horrible quality control on both Macys and the manufacturer. I do not recommend.
Response from JLA Home
Hello Macy’s Customer, Thank you for your feedback. We are sorry to hear there was a tear on the Premier Comfort Reversible Micro Velvet and Sherpa Down Alternative Comforter you purchased at Macy's. We do our very best to manufacture great quality products to ensure satisfaction for all customers and have taken your feedback into consideration. Macy’s has a respectable return policy and so we are pleased to hear they worked with you for the return of this item. We are sincerely sorry the quality of this set did not meet your expectations. Again, your feedback is very much appreciated!
Great soft
So soft one of the best comforter i owned in last 15 years. bought 2 last year (Blue and light brown) and bough 1 twin (holiday green) this year. My kids love them... No color fading issues. Sherpa side get dirty quick due to nature of white, but who cares as long as wash them time to time you are good. and the other side is well very soft. We use them 2 sides based on the day, I would recommend these buy on sale.
Good comforter but horrible color quality
I washed the comforter when it first came in cold water and dried up in low heat as instructed in the label. However, after washing the red color from the velvet got mixed up in the white sherpa wool in places. It sucks to have that in the first wash. I loved the comforter but since its leaking color in the first wash, then I am worried about what will happen after I wash it again. I really liked the warmth and feel of the comforter but its the color quality that really was unexpected.
Response from JLA Home
Hello Macy's Customer,
Thank you for your feedback! We are sorry to hear of the issues you had with the Comfort Reversible Micro Velvet and Sherpa Down Alternative Comforters Hypoallergenic Bedding Set you purchased at Macy's. We do our very best to manufacture great quality products to ensure the satisfaction for all customers and have taken your feedback into consideration. If you would like to explore this further, please feel free to contact JLA-Home directly at jlacs@jlahome.com. Again, your feedback is very much appreciated!
Soft but poor quality
It’s soft but the threads are already coming out. I have used it twice. Concerned that once I wash it, it won’t survive
Response from JLA Home
Hello Meg,
Thank you for your feedback! We are sorry to hear of the issues you had with the Premier Comfort Reversible Micro Velvet and Sherpa Down Alternative Comforter you purchased a Macy's. We do our very best to manufacture great quality products to ensure the satisfaction for all customers and have taken your feedback into consideration. If you would like to explore this further, please feel free to contact JLA-Home directly at jlacs@jlahome.com. Again, your feedback is very much appreciated!
Great for cold sleepers!
Purchased this for my teenage son who’s a cold sleeper, and he’s very happy with it. We’ve had it for almost a month now, and it still holds up well even after washing. The material is very soft and comfortable, the inner lining is made of a sherpa fabric, while the outer is of a plush velvety material. Definitely recommend for anyone who’s looking for a warm blanket for colder months. With that in mind, do not buy it if you’re typically a hot sleeper. The only complaint is that I’d bought it in the color grey plaid, but it’s more of a warm grey taupe color.
Response from JLA Home
Hello Ann, Thank you for your feedback! We are pleased to hear you are satisfied with the Premier Comfort Reversible Micro Velvet and Sherpa Down Alternative Comforter you purchased at Macy's! We take great pride in both our products and customer service and are happy to hear that our customers recognize these efforts! Again, your feedback is very much appreciated!
So nice
Just Love this comforter. I’ve been bedridden for five months and I thought I deserved something nice on my bed. I bought another Serpa plush and it was half the size in the package and not as thick. I got a blanket like this by accident from the medical office I was at when the ambulance was called and I’ve been trying to duplicate it because I was able to order the same one in a throw by the tags but it didn’t have a king size so I’m very happy to have found this. I haven’t washed it yet but I don’t see a problem in with the sale price I think I’ll order another one in a different color.
Response from JLA Home
Hello Macy’s Customer, Thank you for your feedback! We are very pleased to hear you are satisfied with the Premier Comfort Reversible Micro Velvet and Sherpa Down Alternative Comforter you purchased at Macy’s! We take great pride in both our products and customer service and are happy to hear that our customers recognize these efforts! Again, your feedback is very much appreciated!
Almost promising but a bit disappointing
I really like the comfort and look of the blanket, but one week into sleeping with it and the threading has started to unravel and the sherpa is falling off and ending up all over my sheets. I haven't even washed them yet.
Response from JLA Home
Hello Lisa, Thank you for your feedback. We are sorry you are dissatisfied with the quality issue you are having with the Premier Comfort Reversible Micro Velvet and Sherpa Down Alternative Comforter you purchased at Macy’s. We do our very best to manufacture great quality products to ensure the satisfaction for all customers and have taken your feedback into consideration. If you are still eligible, Macy’s has a respectable return policy and will work with you for the return of this item if this is what you decide to do. Again, your feedback is very much appreciated!
LOVE LOVE LOVE...
this Comforter...fluffy and so soft. Getting ready to order one for my daughter...
Response from JLA Home
Hello Christina, Thank you for your feedback! We are pleased to hear you are satisfied with the Premier Comfort Reversible Micro Velvet and Sherpa Down Alternative Comforter you purchased at Macy’s! We take great pride in both our products and customer service and are happy to hear that our customers recognize these efforts! Again, your feedback is very much appreciated!