Waterproof Heated Mattress Pad, Twin
Product details
Web ID: 18497806Only came with one plug
Does not have cooling and heating side just heat
Response from Macy's
Dear Customer,
Thank you for your feedback. This heated mattress pad is designed to provide warmth only and does not feature a cooling function. We appreciate you taking the time to share your experience.
For any heated product inquiries or assistance, please contact JLA Home Electric Product Support at 866-456-8852, Monday through Friday, 7:00 a.m. – 3:00 p.m. (PST). You may also email your request to jlacs@jlahome.com
Don’t like it
Doesn’t have cooling side purchase incorrect item
Response from Macy's
Dear Customer, Thank you for your feedback. This heated mattress pad is designed to provide warmth only and does not feature a cooling function. We appreciate you taking the time to share your experience. For any heated product inquiries or assistance, please contact JLA Home Electric Product Support at 866-456-8852, Monday through Friday, 7:00 a.m. – 3:00 p.m. (PST). You may also email your request to jlacs@jlahome.com
The best heated mattress pad!
I love my heated mattress pad. Looked everywhere for one to no avail. I went on Macy's online and boom, so of course I ordered late one night. In a couple days it was ready for pickup at my Macy's!
Recommends this product
sheets
My great granddauthers loves their sheets
Good but not what I expected
The pad seems good but the controllers are very different from the illustration. The instruction weren't very clear.
Waterproof downside
Unfortunately because it’s waterproof it doesn’t allow ventilation and becomes uncomfortable
Response from Macy's
Dear Bowlby, thank you for your feedback. We're sorry to hear that the waterproof feature impacted the breathability and overall comfort of the mattress pad. While the waterproof layer is designed to offer added protection, we understand that ventilation is equally important for a restful sleep experience.
Your comments have been shared with our product team as we continue to evaluate and improve the balance between functionality and comfort. We truly appreciate you bringing this to our attention and thank you for giving the product a try.
just ok.
the heated mattress pad is just, ok, it heats but is not subtle, too hot! and blue light blinks when pad turns off!!! wakes one up!! i bought as it was on sale! I wish i’d bought name brand that i’d owned for years!!
Good
Put in guest bed, hopefully, it will work.
Recommends this product