Pro Master Xcel Steam Iron
Product details
Web ID: 13291984ROWENTA IRON
I just recently purchased the Rowenta iron and used it. While using it and sprayed it for steam, I think this iron isn’t working properly. When using the steam I have burned myself as the steam is coming out from the back of the iron. It is so hot that it went through the clothing I was wearing. Picture is attached.
Response from Macy's
We’re very sorry to hear about your experience. That’s not the performance you should expect from a Rowenta steam iron. Our team would like to understand what happened and help make this right—please contact us at 1-800-769-3682 for assistance.
The worst
Worst steam iron. Please don’t buy it,. It leaks and don’t get hot
Response from Macy's
We’re very sorry to hear about your experience. That’s not the performance you should expect from a Rowenta steam iron. Our team would like to understand what happened and help make this right—please contact us at 1-800-769-3682 for assistance.
Inaccurate Product Description
Product details are not accurate. I was looking for a nonstick, I received a shiny stainless steel. The description is not correct for this product.
Response from Macy's
We’re very sorry to hear about your experience. That’s not the performance you should expect from a Rowenta steam iron. Our team would like to understand what happened and help make this right—please contact us at 1-800-769-3682 for assistance.
Rowenta Iron Pro Master X cel bad dial design
Dial for heating fabrics is under handle and you can’t see it. Must have been a genius to design that! Ridiculous
Response from Macy's
We’re very sorry to hear about your experience. That’s not the performance you should expect from a Rowenta steam iron. Our team would like to understand what happened and help make this right—please contact us at 1-800-769-3682 for assistance.
So So
Iron worked well for almost a year and now while ironing it leaks water constantly
Response from Macy's
Hi Tammie - we’re sorry to hear this iron didn’t meet your expectations. Leaking shouldn’t occur with proper use. Our team would be happy to help troubleshoot—please call us at 1-800-769-3682 so we can assist you directly.
Iron
Excellent item.i love this v
Great Brand and Amazing Iron
I love the Rowenta brand irons. This particular model is doing an amazing job on all types of material that I iron.
LOVE FOR IRONING
I love ironing my laundry and Rowenta Pro Master Xcel iron has made my life very easy. It has burst of steam and equally good for heavy and lite clothes. It is easy to clean. I have been using this iron for five years.It is so good that I bought three more of this to gift to my other family members and recommended to others.
Recommends this product