Brioni Tempered Glass Coffee Table
Product details
Web ID: 18575279Unhappy
The item was broken before it got to me and I was not notified. My account was credited, and I had to call back to reorder it. It looked like you guys would have just sent me another one in the replacement of the one that was broken.
Response from Macy's
Thank you for your review, we apologize that you are dissatisfied with our product. We strive to assure that our products meet all customers’ expectations. We will make every effort to ensure that the quality of this product reflects our high standards. Please feel free to reach out to our Client Service Team - https://safavieh.com/contact in the future if you have any questions.
Damaged Goods
When it was delivered it was broken inside the box. The box had no fragile stickers on the outside. So, I reorder the same table through Wayfair and they had fragile stickers on their box. A representative that worked for Wayfair put it together for me.
Response from Macy's
Thank you for your review, we apologize that you are dissatisfied with our product. We strive to assure that our products meet all customers’ expectations. We will make every effort to ensure that the quality of this product reflects our high standards.