Hazel Stiletto Pumps
Product details
Web ID: 10323722Ratings & Reviews
11 customer images
Big feet deserve nice shoes too!!
I love these shoes and have gotten so many compliments on them! Very glad they have size 13 because I have to size up with these shoes because of my arch height.
Recommends this product
Customer review from Sam Edelman
Love!
Love these! I have them in multiple colors and get lots of compliments.
Recommends this product
Customer review from samedelman.com
Most comfy but not for a long time
Most comfy heels in my life, fits perfectly, only one issue the quality, I broke my heel after 1 year of using just inside the office during winter time. Still going to order a new one as I do not have replacement
Customer review from Sam Edelman
Response from Sam Edelman
Thank you for writing a review for Hazel Pointed Toe Heel . We are sorry to hear your heel broke after a year of wear and value your feedback. Please know that we do take your feedback seriously and have conveyed your concerns to the appropriate party in hopes that we can improve. We appreciate you reaching out, and hope you'll give us another chance. If you need further assistance, please contact our Sam Edelman Canada Consumer Care Department at 1-800-334-5564 or by email at samedelmancan@custhelp.com.Thank you for your review.
Sexy & Comfy
She sexy and comfortable at a reasonable price. I bought them in snake embossed & black patent and would like them in navy suede.
Recommends this product
Customer review from samedelman.com
Wide side to long length
Gorges heel but I purchased the 7 wide width knowing it runs big (normally 7 1/2) but that’s an understatement so I suggest if ur buying the wide width go arnd 1 1/2 - 2 sizes down Returning them
Customer review from samedelman.com
Poor Quality for brand
The heel is peeling AFTER 7 MONTHS! a shoe of this price point and brand reputation should really last at least a year or two before needing a trip to the cobbler.
Customer review from samedelman.com
Response from samedelman.com
We're really sorry your Hazel pumps aren't holding up as expected. We’re happy to say, we stand behind our products and offer refunds for defective items through our Defective Return Policy. Unfortunately, we cannot assist with repairs, nor send replacement parts or shoes. We apologize for any disappointment. We ask you to please visit our website's FAQ page to learn more about our Defective Return Policy and to download the Defective Product Return Form. Please read the instructions entirely, as there is important information to be aware of. If the item is deemed defective and you request a refund for shipping charges, shipping costs will be refunded by check (up to $20 USD) for Standard Ground Shipping only. Visit the page below and click on "My shoes are defective. Can I return them?": https://www.samedelman.com/customer-service/faq We appreciate your understanding and hope we're able to help!
Look for something else
This is the worst shoe i’ve worn. Not a second of some semblance of comfort, which is to be expected given it’s a stiletto. However, I can usually make it work for a while before it becomes unbearable to stand. They were unbearable after 5 minutes of wear. To each their own, but I kinda wish I returned them when i had the chance.
Customer review from samedelman.com
Response from samedelman.com
We are so sorry to hear that the Hazel shoes weren't as comfortable as expected. We understand how disappointing that is. We appreciate your review and we hope it is helpful for others. You may want to look into our ReLove program for the shoes. If you have any questions or concerns, please call our SamEdelman.com Consumer Care Department at 1-888-889-9609. The Call Center hours of operation are Monday-Friday 9:00a.m.-6:00p.m. and Saturday 10:00a.m.-5:00p.m. CT. Thank you for your feedback.
I love these shoes
I love these shoes! This is one of the most comfortable brand of heels. I have a black leather pair that I have worn until they are fading. So i was desperate to find a new pair in the same style in black paten leather. I found this pair in the same style and one sale for the win! I do a lot of public speaking events and I get through my messages without wanting to step out of my shoes. After a long day I’m ready for flats, but they get the job done. The are so classy which is an addition bonus.
Recommends this product
Customer review from samedelman.com