SamsoniteMobile Solution 2 Expandable 20" Carry-On Spinner Luggage
Product details
Web ID: 24230626Cute bag, big disappointment
I was so excited to use this bag on our recent trip, but was so disappointed! The rolling wheels are terrible, the handle is awkward to extend and after 1 trip, my bag looks like it’s been run through a blender and has a big gouge out of the handle. I really wanted to love this bag, the pink interior is so cute and the exterior pocket sold me on it. The problem I ran into with that, is on smaller planes they want to put your carryon under the plane, so I have to move my laptop into my under the seat carryon which is what I was trying to avoid.
Customer review from samsonite.com
Response from samsonite.com
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Perfect bag
Love this bag. I have the matching back pack and recently did a trip up north with it from Florida. I was able to fit a week worth of cloths in this bag, plus my electronics. I had to be a bit picky on what I took, but it worked out perfectly. I had more than one compliment on the color, and matching backpack. I love how it rolls and the bag sits perfect on the handle.
Recommends this product
Customer review from samsonite.com
Nice
Great product
Recommends this product
Customer review from bloomingdales.com
Love this bag
Love this bag … from the front pop out section to store computer, passport for quick security check and access, to the wheels going the direction you want with ease! Have bought a second one for my partner
Recommends this product
Customer review from samsonite.com
Lock
Thought it would have a better lock
Response from Macy's
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Function and style all at once
Even more beautiful than the pictures. Lots of pockets for organization in the front. A perfect blend between a soft shell and hard shell carry on.
Nice purchase
Excellent
Recommends this product
AnnieM
I was very pleased with my luggage and all the features., I.e., quality, zippers, handles…overall great.
Recommends this product