Silhouette 18 Expandable 23" Carry-on Spinner
Product details
Web ID: 20507587Ratings & Reviews
67 customer images
Don't purchase. Look elsewhere
2 trips.. Twice the zipper has come apart.. Glad had my clothes in the compression straps. The zipper on this luggage is trash. I previously purchased a 3 piece set of off brand luggage that was much cheaper and more durable. Lasted years. Decided to spend a more money on a bigger name brand.. Big mistake. The return and repair process is complicated and expensive. They designed it that way to discourage getting luggage repaired.
Customer review from samsonite.com
Response from samsonite.com
Hello, thank you for taking the time to provide this feedback. Making sure our customers are supported and satisfied with their purchases is extremely important to us, so we're sorry to hear that didn't come through in your experience. We will reach out shortly to follow up and ensure you get the support you need.
Faulty zippers.
This is a beautiful suitcase and the outside material is elegant. Unfortunately the zippers broke on 2 of our suitcases on our first trip using them. The first time it broke during a flight and the airline had to put it in a plastic bag. The second time we had to get it saran wrapped at the airport because we were afraid that it was going to open during transportation again.
Customer review from samsonite.com
Response from samsonite.com
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Love it!
It’s great. I love it.
Recommends this product
Luxury and Functional
Even though the carry-on is 21", the capacity is large. Multiple sections for shoes, toiletteriers, etc. It's very light.
Recommends this product
Travel Companion
My new travel companion can’t be on the go without it.
Recommends this product
Customer review from samsonite.com
100% satisfied customer
We just used this suitcase on a quick trip. Packing was smooth with the included compression packs. The wheels rolled great and getting around was a breeze. 100% would buy again.
Recommends this product
Customer review from samsonite.com
My go to Carry-On
It’s light and aesthetically beautiful, very functional and made with high quality. I have bought less expensive brands and they get damaged quickly and more expensive that are actually at par with Samsonite, they are not worth the extra cost. Samsonite offers the right value for the price.
Recommends this product
Customer review from samsonite.com
Excellent bag
Love it
Recommends this product