CLOSEOUT! X-Tralight 2.0 Softside Spinner Luggage Collection
Product details
Web ID: 10455268used 3 times then BROKE
I've used this suitcase THREE times and the zippers BROKE while in Costa Rica. How am I supposed to get my belongings home now? The suitcase was not over stuffed & was gently used. Yes you never know how they're handled in baggage but isn't that what they're supposed to be designed for? I purchased a Samsonite because it's supposed to be quality. Obviously it is not. I will never purchase another Samsonite item.
Response from Samsoniteproductexpert
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
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The zipper broke after 6 months, only used 3 times. Very disappointed! Can’t be returned.