65" Class CU7000 4K UHD Smart Tizen TV - UN65CU7000
Product details
Web ID: 17359619I might have a lemon
My TV is just over a year old and continue to have several issue. Several times TV goes black screen. Have to unplug to get it back on. Several times the tv comes on and the picture is fuzzy and pink. Again have to unplug to correct. Several times a screen comes up asking for power on and screen freezes. You know what I have to do. Samsung support no help. Has 3 year warranty but Samsung wants me to 2 hours on the phone to be my own repairman. Sorry do not recommend the tv
Customer review from Samsung US
Great picture, needs a better quality remote and u
The screen looks beautiful. The remote and interface lag are bad enough to remove two stars. The battery cover on the remote was loose from day 1. It’s a miracle we haven’t lost it yet. We have app crashes from time to time, but the annoying thing is when an app stays in a crashed state until you have to delete and reinstall the app.
Recommends this product
Customer review from Samsung US
Do not get this tv
The tv when black or you could hear was sound, I tried all the resetting recommended but it did not work, I’m still waiting on it to be repaired or replace.
Customer review from Samsung US
Never buying another Samsung product
Software issues are untenable. So frustrating to just never be able to use the tv
Customer review from Samsung US
Be aware before you buy any Samsung tv
I bought this TV one year ago, and I’m very disappointed with the quality. After just one year, a vertical line appeared on the screen, and it has been getting worse every day—now half of the screen is affected. This is not acceptable for a TV that was supposed to last longer. I expected better quality for the price I paid. I do not recommend buying this TV, and I hope the company stands behind their product and offers a solution.
Customer review from Samsung US
Needs Optical inputs
No optical port,no Dolby Atmos picture is sharp and Samsung channel section is good. For the money and picture it’s a good buy.
Customer review from Samsung US
58" Samsung TV
Great TV for the bedroom. It's a high quality, low cost TV.
Recommends this product
Customer review from Samsung US
Literal garbage.
We bought this tv 3/26/2024 and today (6/15/2025) it completely just died out of nowhere. We don’t even use the tv daily. As usual, absolute garbage from Samsung.
Customer review from Samsung US