Jet 60 Pet Cordless Stick Vacuum Cleaner - Rose Gold
Product details
Web ID: 14916168441 reviews
Pending User Manual, waiting for battery to charge
Firstly, my vac arrived WITHOUT any instructions. I visited the store (5 miles away) they showed me the very basics and said ‘go on line’. I did and the first thing I noticed was that I should read these instructions first. I’ve used it for 15 minutes and then while I wait for the battery to recharge I’m writing this. Charging is a MAJOR disadvantage (imo) as it has to be on the machine, in the docking pad for 2 and a half hours. Presumably a second battery would need to be charged this way as well. The power point connection to the docking pad is in a most obscure place.The docking pad needs to be wall mounted or when charged flat on the floor the device disconnects easily from the charger, it needs gravity to work! Otherwise the suction is good but all else is pending the battery charging.
Customer review from Samsung UK
Response from Samsung UK
Thanks for taking the time to leave a review of your Samsung Jet™ 60 Turbo Cordless Stick Vacuum Cleaner, John. We're sorry to hear that the device did not arrive with instructions and that the vacuums' battery has not met your expectations. We ask that you contact us so that we can look into this and provide a solution. You can contact us here: https://www.samsung.com/uk/support/contact/ We hope to hear from you soon! ^KF at Samsung Support
Cheaply made
The vacuum head just falls off before a year of usage. Do not buy they will not cover it under warranty. I’m Korean and tried to stick with a Korean product but this is not worth it
Customer review from Samsung US
Great little vacuum, but not made to last
I liked this vacuum cleaner for my hard floors. It’s lightweight and swivels beautifully. It grabs pet hair, dry crumbs, and dust very well. It struggles with some debris such as cat food, but it’s a stick vacuum so that’s to be expected. My only complaint is that it lasted two years before coming apart in multiple places. To be fair, it comes with a one year warranty so it did last beyond its stated lifespan. I guess I’d just hoped that if I maintained it well enough, I wouldn’t have to buy a new one every year or so. The vacuum mechanics still work as well as day 1, but the molded plastic body just becomes brittle with age and snaps apart. I tried using a plastic bond product, but that only got me another week before it came apart again due to the torsion of the vacuum’s swiveling. Great little vacuum, but sadly not made to last.
Recommends this product
Customer review from Samsung US
Great vacuum
I love my Samsung vacuum, it is lightweight and very easy to use, it doesn't take up much space to store!!!
Recommends this product
Customer review from Samsung US
Light as a feather
This vacuum is extremely strong for its size, lightweight easy to handle.
Recommends this product
Customer review from Samsung US
1st use = Great! 2nd attempt = NOTHING!! HELP!
My daughter owns and loves her Jet 60 Pet Stick. On her recommendation, my wife and I also bought one from the Samsung site. We picked it up at a Best But store. We charged it per all the directions. It operated very well on the first use. We recharged it after that use to a full charge. The next time we picked it up to use, it was COMPLETELY DEAD! We attempted to charge it again many times.using different outlets and checking all the wiring and equipment. IT WILL NOT RECHARGE! No lights ever go on. PLEASE tell us what to do or else we must return it! We can't tell whether the BATTERY or the CHARGER or BOTH are defective. There is no visible damage to any part of the system. Samsung, please respond!
Customer review from Samsung US
Great Vacuum
Great vacuum to replace your big cord vacuum. I use this vacuum now as my main vacuum for my house. Make sure you get the second batter because it does die very quick. With two batteries I can vacuum the whole house no problem and I have a dog so its perfect for dog hair!
Customer review from Samsung US
Worth it if you have a shall home or area
Good Points: Great suction, easy to handle. Improvement Points: Battery life. On the medium power I get 7.5 minutes before the battery runs out. That's enough for me to do most of my small 3 bedroom house but somebody with a larger house would struggle The tools are very useful and easy to change and store. Really good battery storage and charging dock. It charges quickly enough for short bursts of use and will fully charge in just 3-3.5 hours. The only drawback I would consider is that the fill line is about halfway up on the dust container therefore needs emptying fairly frequently. It’ is however very easy to empty and wash if needed
Recommends this product
Customer review from Samsung US