Sapphire (10 ct. t.w.) & Diamond (1 ct. t.w.) Double Row Bracelet in Sterling Silver (Also in Emerald)
Product Details
Web ID: 13334359DEFECTIVE BRACLET
WAS GIVEN AS CHRISTMAS GIFT BRACLET ITSELF IS BEAUTIFUL BUT IT CANNOT BE WORN BECAUSE THE LOCKING CLASP WILL NOT STAY LOCKED IT HAS FALLEN OFF REPEATEDLY BROUGHT BACK TO STORE DAY AFTER CHRISTMAS AND WAS TOLD THEY ARE ALL LIKE THIS YOU HAVE TO KEEP ADJUSTING LOCK THIS IS UNACCEPTABLE FOR AN ITEM OF THIS PRICE OR ANY PRICE
Sale - bracelet
The product was gifted to me recently; altho purchased on sale a few months ago. It came missing a stone; it was put in a small ziplock bag missing a stone. No stone in bag.
Response from The Macy's Team
Dear Valued Customer, Thank you for your feedback, it's very much appreciated as we are always trying to improve our products. We understand that your jewelry came with a missing stone and you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service
Dimond not clear. Clasp to weak
Not recommend. Was planning to return time frame Had expired
Response from The Macy's Team
Dear Valued Customer, Thank you for your valuable feedback about the Ruby & Diamond Double Row Bracelet3. We are always looking for ways to improve our assortment and we will pass this note along to our development team. Sincerely, Macy’s Customer Service