Sapphire (3/4 ct. t.w.) & Diamond Accent 18" Pendant Necklace in 14k Gold (Also in Ruby)
Product Details
Web ID: 13608091Broken chain after a few weeks…
Haven’t had this necklace for even a month and the chain already broke. I’m going to contact customer support and see if there’s a way they can replace it. Other than that, I’m in love with it!
Response from The Macy's Team
Dear Valued Customer: Thank you for your interest in the Macy's Emerald & Diamond Accent Pendant Necklace. We understand your jewelry needs a repair. At Macy’s we work with a jeweler who can provide you an estimate for the work that is required. Visit https://macys.myjewelryrepair.com to start the process. We appreciate you giving us a chance to make this right. Sincerely, Macy’s Customer Service
Small stone with very fine fragile chain.
Stone is small and chain is fine and fragile. Appears smaller in person.