Initial Medallion Pendant Necklace in 14k Gold-Plated Sterling Silver, 18"
Product details
Web ID: 6293966Gift
Very well made
Recommends this product
Necklace turn black
Necklace turn after wearing it for 6 months poor Quality
Grammy
Cute necklace but has a scratch by the initial. Will be returning.
Recommends this product
?
I am always disappointed in Macy’s jewelry. The pictures lie and everything always looks very cheap. Will you ever change Macy’s?? I doubt you will post this comment. The prices you charge are outrageous for cheap jewelry.
Don't buy it!
Don't buy it! it is so tiny. it's silly. I was too embarrassed to give it to my grandson. the chain the choker is on is very very very thin
Response from Sarah Chloe Concierge
We are sorry to hear the necklace is not what you were looking for. The charm and chain are intentionally designed to be thin and dainty for a delicate aesthetic. For a more statement personalized charm, we recommend the ANDI initial necklace.
Poor Quality for price
For the price, I wore this necklace one time and the spring clasp fell apart the second time I was puting it on. Today when I went with it to the Macy's at the Willobrook mall for "fixing" not returning, the associate boldly told me that they do not fix fashion jewelry and that I should try by the guy outside the store. I felt dismissed and not assisted as a star rewards member.
Response from Sarah Chloe Concierge
We are sorry to hear you experienced an issue with the chain. Please reach out directly to Sarah Chloe Jewelry as they can assist you with their warranty policy.
Response from The Macy's Team
Dear Valued Customer, Thank you for your feedback, it's very much appreciated as we are always trying to improve our products. We understand that the spring clasp broke after the second use and you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service
Necklace
Nice size and quality
Recommends this product
soft and elegant