100% Cotton Moisture Wicking and Stain Release Mattress Pad, Full
Product details
Web ID: 10011704Terrible
First of all, out of the packaging the mattress pad stinks so you have to wash it. Then, even though it states "100% cotton" - it isn't and the backing melted in the dryer even though the dryer was set at "low". The backing is some kind of cheap fabric - not even close to cotton! I am very disappointed!
Washing drying issue
It melted in my brand new dryer, which has dried other bedding perfectly. Use low air setting on yours I guess
It smells!
This is the worst smelling linen product I've ever opened. It smells like body odor and spicy food. Maybe I was sent a return. I washed it twice in hot water and the smell is gone. I think the mattress pad is nice other than that. It seems to be well made.
Response from Macy's
Hello, we are sorry to hear about your experience with this mattress pad and apologize for the inconvenience. If you would like a return or replacement, please bring or send the mattress pad back to Macy's or e-mail our customer service team at Clientservice@americantextile.com (or 1-844-532-7051). They would be happy to assist you as well.
I don’t have the product
I don’t have the product, was delivered incorrectly to another apartment!!!
Response from Macy's
Hello, we are sorry to hear you did not receive your full order. For further assistance, we recommend contacting Mayc's Customer Service by selecting the "FAQs and Help" option at the bottom of Macys.com.
Mattress pad
Extremely disappointed with this mattress pad. I washed and dried it 1 time and it shrunk so much, that it no longer fits the mattress. Not happy!
Response from Macy's
Hello, we are sorry to hear about your experience with this mattress pad and apologize for the inconvenience. If you would like a return or replacement, please bring or send the mattress pad back to Mayc's or e-mail our customer service team at Clientservice@americantextile.com (or 1-844-532-7051). They would be happy to assist you as well.
Very nice, good quality
The back lining is woven fabric unlike many mattress pads. Nonwoven fabrics can shred when you wash them so this pad hold up better than pads with nonwoven polyester backing and sides. The sides are knit fabric. I'm happy with it.
Recommends this product
Great
Good product
Terrible smell
This mattress cover literally smells like poop. It smelled up my whole bedroom. I am returning it.
Response from Macy's
Hi Iklklk, we are sorry to hear about your experience with this mattress pad and apologize for the inconvenience. In the event that your return to Macy's does not go smoothly, please e-mail our customer service team at clientservice@americantextile.com (or 1-844-532-7051). Thank you for your feedback.