Semi Precious Birthstone Hoop Earrings in Sterling Silver
Product Details
Web ID: 10776725DO NOT BUY
I bought these earrings to wear with a pink sapphire ring and necklace I purchased in India. I had only wore them once before I put them on this month (December 2022) for a Christmas party and the post broke off one of the earrings. I have had cheap earrings last for years.
Response from The Macy's Team
Dear Valued Customer, Thank you for your feedback, it's very much appreciated as we are always trying to improve our products. We understand that one of your earrings broke and you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service
Deceiving/inaccurate description??
These are not crystal and are not fake. However, the bag that they came in lists the description as lab-created sapphires. Lab-created stones share many of the same chemical properties as natural stones and are considered to be real. Usually, Macy's is pretty clear in labeling their lab-created jewelry as such. I don't know how they missed this item. And I'm not sure that you can call lab-created stones "semi-precious" as this item's description clearly states. Aside from that, the stones are medium dark with no inclusions, because they are lab-created. They do sparkle somewhat under the light. They are channel set. The vendor enclosed a stamped message on the back of the invoice stating that there is a lifetime warranty and provided the website to register, so that is a plus. I always wonder how secure channel settings are as it would be noticeable if one of the stones fell out.
Junk -don't bother
Don't bother buying these- they are crystal and not at all what they claim. Macys should not be selling third party junk and passing it for real jewelry.
Response from The Macy's Team
Dear Valued Customer, Thank you for your interest in the Semi Precious Birthstone Hoop Earrings. We understand you are not satisfied with your selection. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for a new piece or something that better suits your needs. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service