SertaSide Sleeper Gel Memory Foam Pillow, Standard
Product details
Web ID: 185846443 reviewssorted by Newest
Disgusting Pillow
Returning this product. I got this pillow and it was full of stains as if someone used it, returned it and it was then sold to me.
Response from Macy's
Hi there, thank you so much for taking the time to review your pillow, your feedback is very important to us. We are sorry to hear that the pillow arrived in the conditions you stated. If you are still within your original retailer's return or exchange period we recommend reaching out to them to see if you still can do so. We hope this helps!
Strong chemical smell
Right out of the package there was a very strong chemical smell. I took the coverings off in the hopes the smell would go away. Even after washing the coverings the chemical smell is still there. I'm stuck with the pillow now. It use to be such a great product.
Response from Macy's
Hi there, we are sorry to hear that the pillow is not working out. If you are within your retailers return period we recommend returning them so you can get another pillow that will work better for you. The new foam smell typically will dissipate within 5 days in a well ventilated area but will vary depending on your sense of smell. We hope this helps!
It work better than a regular pillow.