Product details
Web ID: 20219534Issues
My machine was working great for over a month. Now, it shows 0% air quality and has for more than 5 days. Nothing in my house has changed. I tried unplugging it, making sure the filter wasn’t dirty, etc. I can’t figure it out.
Customer review from sharkninja.com
Response from sharkninja.com
Hi SJKempker, Thank you for taking the time to share your feedback. We’re sorry to hear about the issue you’ve experienced with your air purifier showing 0% air quality for several days. Your comments are important to us, and we’ll make sure to pass them along to our product team for review. For further assistance, you can troubleshoot using the following link: https://support.sharkninja.com/article/HP200-Series-Shark-Air-Purifier-MAX. If troubleshooting does not resolve the issue, the guide will direct you to our Customer Support team for additional help. Kind regards, Shark Home US
Love it!
Big fan of Ninja products. This was my first Shark brand and it didn’t disappoint. Exactly what I was looking for.
Recommends this product
Customer review from sharkninja.com
Good air purifier
Great air purifier I have kids and a dog that keeps my hair very clean. We also cook with a lot of spices so it keeps the air fresh and odor free. It looks great in the living room room. Also low maintenance. Great product.
Customer review from influenster.com
One of my favorite purifiers
I use this in my bedroom and love it. It’s quiet enough but still offers that nice hum that I like for sleeping. My boyfriend gets bad allergies and this has been a lifesaver for him. We live in the country so we have a lot of dust and smells and it works amazing. The odors are gone including country smells like manure and skunk. I’m sold.
Customer review from influenster.com
Solid air purifier
We bought this purifier during allergy season, and honestly, it’s made a noticeable difference. The design is clean and simple, so it doesn’t stick out too much in the living room. It runs quietly on the lower settings, though it does get louder when it kicks into high gear—but nothing unbearable. I really like the air quality monitor; it’s helpful to see real-time changes, especially after cooking or vacuuming. The filters are easy to change, and I appreciate the reminder light so I don’t have to guess. It’s a bit of an investment, but it feels sturdy and has held up well so far. It’s not a miracle machine, but our air does feel fresher, and I’ve been waking up with less congestion.
Customer review from influenster.com
More expensive and not as good as I expected.
The Air Quality display died. I have never been able to reset it. The filter needed to be changed before 5 months, although the display did not show it. By the time it showed less than 100 %, the display would not reset. The purifier still works; the filter is very expensive to have to change it every 4 months.
Recommends this product
Customer review from sharkninja.com
Response from sharkninja.com
Hello Marie, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your Shark Air Purifier. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. Kind regards, Shark Clean
Works great!
Have had the filter several weeks and it works great! Had new carpet and paint smell in bedroom and it really cleared it up! Works great!
Recommends this product
Customer review from sharkninja.com
Can tell a huge difference in air quality and and dust in my home.
Customer review from sharkninja.com