SharkHydroDuo™ Cordless Hard Floor Wet and Dry Cleaning System WW201
$149.99
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Product details
Web ID: 19727811200 reviews
Boogie_D
1 month agoBasically a toy broom/mop
Not very satisfied with this. It charges, it turns on, and the roller spins. Great! But it doesn’t really pick up anything. It’s smaller than what I was expecting as well. I will see if I can return it, but if not…then I’m stuck with basically a toy broom/mop.
Customer review from sharkninja.com
Response from sharkninja.com
SharkNinja1 month ago
Hi there, Thank you for taking the time to leave a review. We’re truly sorry to hear that your Shark is experiencing low suction. We understand how frustrating this can be, and we’re here to help make things right. Please rest assured that we will share your feedback regarding the size of the HydroDuo which you feel is smaller than expected with the appropriate internal teams. In the meantime, we recommend referring to our self-help guide link below to troubleshoot the issue you're experiencing: https://support.sharkninja.com/article/WW200-Series-Shark-HydroDuo-Cordless-Wet-Dry-Hard-Floor-Cleaner-Troubleshooting-Guide. If the issue continues after trying those suggestions, follow the instructions at the end of the guide to reach our support team for further help. Kind regards, Shark Clean NA.
Fgra
2 months ago from New York
Verified PurchaserYes
This is for home light cleaning not commercial.
Do the job
Helpful?
Luz
2 months ago from Virginia
Verified PurchaserYes
Shark vacuum
Cleans well, but it is small for our house
Helpful?
Raven Merchant
3 months agoAwesome machine
Love it cleaned up a huge mess with no problems I give it 5 stars
Recommends this product
Customer review from sharkninja.com
Shawaka
3 months ago from Austin Texas
Other occasion to buy:No
Verified PurchaserYes
Didn’t do it for me
The tank for the dirty water is too small and it’s not completely self cleaning. It may be good for small pickups but even then cleaning it after every small pickup isn’t worth it. The solution is good got my floor squeaky clean. I used it a few times and gave it away I don’t want to spend three minutes to get one spot clean Would be great for a bedroom to keep the floor tidy up but not for a kitchen or living room with high traffic.
Helpful?
Thomas
3 months agoVerified PurchaserYes
Inadequate
It is too small and battery life too short
Helpful?
Cy
4 months agoTile floors
Is this mop safe for tile floors? Does it shoot out too much water or will it safely remove enough water? I am getting all tile and I want to make sure it is a safe mop to use.
Helpful?
I finally tried this vacuum. It does not live up to the Shark name. It did not vacuum up the spray water as I had expected leaving the floor wet. Also a lot of static cling.
Customer review from sharkninja.com
Response from sharkninja.com
Hello, Thank you for taking the time to leave a review. It’s disheartening to hear that the HydroDuo didn’t perform as expected and that it failed to suction the water, resulting in a wet floor. We'll be sharing this with our team, as it plays an important role in helping us improve and deliver better results for our customers. You may also find it helpful to consult our self‑help guide, which includes detailed troubleshooting steps for leaking concerns as well as answers to other common questions. We are always ready to assist and ensure your experience is a positive one. Self-Help Guide: https://support.sharkninja.com/article/WW200-Series-Shark-HydroDuo-Cordless-Wet-Dry-Hard-Floor-Cleaner-Troubleshooting-Guide Kind Regards, Shark Clean