ION WiFi-Connected Robot Vacuum RV763
Product details
Web ID: 16160324Ratings & Reviews
404 customer images
A reliable robot vacuum with good coverage, easy a
I’ve been using the Shark ION Robot Vacuum RV754 for a while now, and it has made daily cleaning much easier. The coverage is very good for small to medium spaces, and it does a solid job picking up dust, pet hair, and debris from both hard floors and low-pile carpets. The sensors help it avoid obstacles and stairs, although sometimes it may miss corners. Connectivity through the app is simple and reliable, allowing easy scheduling. Maintenance is straightforward, and the vacuum feels durable and well-built overall.
Customer review from influenster.com
Not good for pet hair
I’ve had three of these in the past year .. unfortunately the robot itself kept breaking and it says it’s good for pets but it doesn’t work too well
Customer review from influenster.com
Response from influenster.com
Hello, Thank you for taking the time to leave a review. We’re deeply unhappy to hear about the trouble this may have caused. We’ll send your feedback over to the team for product development. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-888-228-5531. Our team is available: 📞 Monday–Friday: 9 a.m. – 9 p.m. ET 📞 Saturday: 9 a.m. – 6 p.m. ET Kind regards, Shark Clean
One less chore to do
I have heard a lot of good things about this robot vacuum, I think it definitely benefits everyone since it becomes one less chore to do. You can spend more time with your family or shopping while this robot will take care of the dirty floors. It is a super simple process of emptying and cleaning it. It navigates perfectly thru the carpet without getting stuck.
Customer review from influenster.com
Lightweight and Handy, but Struggles on Rugs
The Shake Vacuum is very convenient and easy to use. It’s lightweight and works well for quick cleanups. However, it sometimes gets stuck on rugs, which makes cleaning take longer than expected. Overall, it’s a handy vacuum for small spaces, but it could be improved to move more smoothly on different surfaces.
Customer review from influenster.com
It does pick up trash
I loveee this rooombaaaa!!! I got it for Christmas as a present several years ago, and as you can tell in the picture I had it for some time now😂 but after a quick wipe down it is clean and good as new, and although this isn’t the expensive mopping version it does pick up trash and you can see in the picture all the trash it picked up, and it has on the app schedule clean up times, and you can turn it off and on with the app, downside is kinda just goes where it wants, but don’t worry if you have stairs and scard of it falling off it has a sensor in the front bottom to prevent it from falling, I love this vacuum it hasn’t let me down and I still love it, gets the job done! 5/5 stars
Customer review from influenster.com
Avoid at all costs
I’ve been trying for four days now to get it to connect to WiFi with no luck from shark the service is terrible dealing with two different people and no one can understand that it doesn’t connect to WiFi
Customer review from sharkninja.com
Response from sharkninja.com
Hi Louis, Thank you for taking the time to leave a review. We’re sorry to hear you’re having trouble connecting your Shark device to WiFi. We’ve sent you a link to our troubleshooting steps, which may help resolve the issue: https://support.sharkclean.com/hc/en-us/articles/10033421733916-RV750-Series-Shark-ION-Robot-Vacuum-Troubleshooting-Guide If you’re still unable to connect after following these steps, please call us at 1-888-228-5531. Hours of Operation: Monday–Friday: 9am – 9pm EST Saturday: 9am – 6pm EST Kind regards, Shark US
Technical fail
App will not connect ,have split WiFi to dedicated 2.4 to no avail ,tried every troubleshooting as well as using multiple devices. Only bought this to use the app to schedule while I’m working, will be returning this 100 %. As it’s not fully functional without the WiFi working
Customer review from sharkninja.com
Response from sharkninja.com
Hi Cruz, Thank you for taking the time to leave a review. We're really sorry to hear about the trouble you've had connecting the app, especially after trying all the recommended steps. We’d love the opportunity to help resolve this for you. Please give our Customer Care team a call at 1-888-228-5531. Our team is available Monday to Friday from 9am to 9pm EST, and Saturday from 9am to 6pm EST. We’re here to help and want to make things right.
A must have
I have had this for a few years now it is one of my Best Buy's! It's amazing for when you want a quick clean and you're on the go. I like to turn this on before stepping out to work leaves my floors spotless with no effort in my end. Can not recommend enough especially for a family !!!!
Customer review from influenster.com