Matrix Self-Emptying Bagless Robot Vacuum RV2310AE

4.2 (223)
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Product details

Web ID: 16160323

A powerful whole-house cleaning solution, the Shark Matrix robot vacuum offers smart mapping, incredible suction and self-emptying ease of use. Control it via an app or voice commands.

  • Product Features

    • Powerful suction and self-cleaning brush roll tackle carpet and hard floors and are perfect for pet hair
    • Empties itself into a bagless, self-emptying base that holds up to 45 days of dirt and debris
    • Matrix Clean uses a precision grid taking multiple passes over dirt and debris for deep-cleaning coverage
    • 360° LiDAR vision quickly and accurately maps your home so your robot can methodically clean detecting and avoiding objects in its path, day, or night
    • Robot can return to its base, recharge, and pickup cleaning where it left off
    • Control it via app or by voice through Alexa or Google Assistant
    • Approx. weight: 13.23 lbs.
    • Approx. dimensions: 13.39"L x 13.39"W x 4.19"H
    • WARNING: Do not use any power adapter, charger or cords other than those included with your product. Using incompatible, counterfeit or non-certified accessories can cause fire or accidents. Contact the manufacturer for replacements.
    • Metal, plastic, rubber, other
    • Wipe clean
    • Imported

  • Shipping & Returns

    • This item qualifies for Free Shipping with minimum purchase! exclusions & details
    • Our Normal Gift Boxing is not available for this item.
    • This item may not be shipped to Hawaii, Armed Forces Europe, Federated States of Micronesia, Puerto Rico, Armed Forces Pacific, Guam, U.S. Virgin Islands, Northern Mariana, Alaska, Marshall Islands, Armed Forces Americas, American Samoa, Palau and the Philippine Islands.
    • This product will be delivered by Standard Ground Shipping and is not eligible for Premium or Overnight shipping.
    • Cannot ship to Northern Mariana, Marshall Islands, Armed Forces Europe, Federated States of Micronesia, Hawaii, Alaska, Armed Forces Pacific, Armed Forces Americas, Puerto Rico, American Samoa, Guam, Palau, U.S. Virgin Islands, District of Columbia.
    • This item has a lithium battery. Return requires a hazmat label and special packaging. If there's an issue, bring the item in store for help with your return.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • Returns must be within 30 days of purchase in the original packaging and in saleable condition
    • For complete details, see our Shipping and Returns policies.

Ratings & Reviews

4.2/5

223 star ratings & reviews

Write a Review
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4 days ago
from Hallettsville, TX

TBD

So far, it's doing its job- that being said, this is the second replacement robot I've recieved. I got the original for Christmas. I got the first replacement the end of February, and now this one. Ask me how it's doing at the end of August.

Customer review from sharkninja.com

Response from sharkninja.com

SharkNinjayesterday

Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you were having trouble with your Shark Matrix Self-Empty Robot Vacuum. We will absolutely share the feedback you’ve provided with the relevant teams for review. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-855-427-5127. Kind regards, Shark Clean

6 days ago
from Mississippi

It was great- when it worked

I wanted to love this vacuum- and I did- when it worked. It stopped working the first time, within 3 months of purchase and my replacement never really worked right. Once again- it has lost the map and won’t come off the base. So basically it’s just a decoration now

  • Photo from Jamie

Customer review from sharkninja.com

Response from sharkninja.com

SharkNinja5 days ago

Hello Jamie, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your Shark Matrix Self-Empty Robot Vacuum. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. Kind regards, Shark Clean

9 days ago
from MN

Love my new Shark!

Love it but curious why it stops and drains the battery down and can’t make it back to the docking center!

Recommends this product

  • Photo from Mr. Jaws

Customer review from sharkninja.com

9 days ago

Excellent Service

My new Robot Matrix is awesome. I named her Esther and she does a wonderful job for me.

Customer review from sharkninja.com

12 days ago

This is a terrible model.

It has been less than a month since I’ve received the replacement unit and the same problem of it not following the map and finishing a cleaning cycle five minutes into the cycle has started. At this time, it does ok if I just push the button on the vacuum to clean. But that method failed eventually on the one that this has replaced, so my expectations are low. I’m really bummed to be stuck with this model.

Customer review from sharkninja.com

Response from sharkninja.com

SharkNinja9 days ago

Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your Shark Matrix. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. Kind regards, Shark Clean

14 days ago

Real review

Was a decent vacuum, now it doesn't vacuum the house. Does a small area, or goes 4-5ft away from doc and gets lost, or vacuums the whole house and never returns to the doc. Before when it was right out of the box it was great, did its job and never skipped a beat. I gave it 2 stars just because when it worked it worked but that's all the reviews deserves just because I've tried everything from factory restarting to remapping the house and nothing has fixed my issue.

Customer review from sharkninja.com

Response from sharkninja.com

SharkNinja13 days ago

Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your Shark Matrix. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. Kind regards, Shark Clean

22 days ago
from Adel, Georgia

Great for homes with pets.

This is my forth sharkclean robot. I still use the older units for other locations. It picks up the dog hair, we have 6 dogs. Before we would have to vacuum daily. The side release on the matrix is not placed well being on the backside by the wall. The top button was better.

Customer review from sharkninja.com

1 month ago

Baby Shark

Love our Shark! We named her Baby Shark. We have two dogs one a border Colllie/Blue Healer and one Terrier and they SHED!! Baby Shark picks up all that dog hair. She’s incredible. We replaced our Roomba with Baby Shark and this one does such a better job. Love the auto emptying feature! Great product.

Customer review from sharkninja.com