NeverChange HEPA Large-Room Air Purifier Max HP302
Product details
Web ID: 16505885Ratings & Reviews
176 customer images
If you like public bathroom spray,this is for you!
The smell of the odor neutralizer cartridge is disgusting. It literally smells like a public bathroom urinal cake. The fact that they don’t offer different scents is insane. I specifically purchased this for this feature so I’m returning it.
Customer review from sharkninja.com
Disappointed
Filter only lasts 6 months. Filter looks ok but the machine no red red
Customer review from sharkninja.com
Response from sharkninja.com
Hi there, We’re so sorry to hear about the issue with your filter and machine. That’s definitely disappointing. We truly appreciate you sharing this feedback, and we understand how important reliability is. Please reach out to us at https://support.sharkninja.com/en-CA/contact-us so we can assist you further and explore possible solutions. Kind Regards, Shark Clean US.
Does not work!
Purchased 2. I originally placed one upstairs and one downstairs living area. However they both were reading at 60%. So I placed both downstairs which is approximately 1200sqft ( which one purifier should work for) opposite ends of the house. One in kitchen one in living room. One is constantly at 70% and the other 64%. It has not reached 100% one time in 24 hours. On auto mode running at max. I don’t know if I got defective ones or what is going on but this is a giant waste of money. I have one small dog. I cooked bacon last night around 7pm and I can still smell the lingering smell so this purifier did absolutely nothing. And my allergies are still off the charts even with both units running on the same floor. I have auto immune diseases and immune compromised and so is my young son. Having purifiers that work is essential for our well being. I was enticed with the never change filter with hopes of saving some money on filter replacements of our previous purifiers.
Customer review from sharkninja.com
Response from sharkninja.com
Hi Michelle, Thank you for sharing your experience. It’s clear how important reliable air purification is for your family’s health, and it’s concerning that the units haven’t performed as expected. We’d like the opportunity to review this and assist you further to ensure your purifiers are working properly. Please reach out to us at https://support.sharkninja.com/en-CA/contact-us, and our team will work with you to explore the best options. Kind Regards, Shark Clean US.
Works out of the box
Works as advertised. I purchased 2 of the largest purifiers . One for the living room which connects to the kitchen. And one for the master bedroom. Easy to setup. Connected the one in the living room. 10 to 15 minutes it reached 100, while cooking dinner it dropped to 81. Recover back to 100 in about 25 minutes after done cooking. I always purchase Ninja products. May cost a little more than the other brands, but they just work.
Recommends this product
Customer review from sharkninja.com
Great
I like the purifier it’s a replacement very nice even the white color is nice
Customer review from sharkninja.com
Its OK for certain uses
I got this a few weeks ago to help with issues we have with some smoke from our pellet stove on startup or if food gets over cooked to preclude the smoke alarms going off.. It seems to be ok but we still have a smell so it doesnt get all smells out of air.. Maybe it will work better with allergens or pet hair but for smoke smells of pretty much any type its not that great to us.We cant use automatic because it never speeds up enough to do any good. It always seems to show good air quality, so we have to use manual 95% of the time. So by using manual on higher speeds, we will have to replace the filter far sooner than claimed on videos or manuals. Be aware of that.
Customer review from sharkninja.com
Response from sharkninja.com
Hi John, Thank you for sharing your detailed experience with the unit. Your feedback is valuable and helps us understand how the product performs in different situations. We appreciate you pointing out how you’re using manual settings and the impact on filter life. This insight is helpful for others considering the product. Kind Regards, Shark Clean US.
Best gift to myself this year
I purchased during Black Friday 2025. I liked it so much I came back and bought one for my daughter home. She has 3 dogs and my grandson has allergies also. What a fantastic gift to give.
Recommends this product
Customer review from sharkninja.com
Very impressed!!!
Love it so much that I ordered another. It’s super quiet and I feel like it genuinely cleans the air. I like seeing the air quality reading on it at 100%. I know it works because we have ours set up near the kitchen and anytime we cook we notice the air quality reading drop some but soon after it gets right back up to 100%
Customer review from sharkninja.com