NeverChange HEPA Large-Room Air Purifier Max HP302

4.4 (353)
$399.99
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Product details

Web ID: 16505885
Set it and forget it for years with the NeverChange air purifier from Shark. With the capacity to handle a large area, including multiple rooms, it features HEPA filtration, Odor Neutralizer Technology and quiet operations that won't bother you at night. Model HP302

  • Product Features

    • Approx. dimensions: 13.2"L x 13.2"W x 22.5"H; approx. weight: 12.2 lbs.
    • NeverChange filtration doesn't need changed for as long as five years
    • Debris Defense protects HEPA layers from hair, dust and dander; simply remove screens and vacuum or rinse
    • Covers up to 1400 sq. ft. for powerful purification
    • Odor Neutralizer Technology releases a fresh scent, delivering better odor reduction vs. filtration alone
    • Anti-Allergen HEPA filter captures more micropollutants than HEPA standards require
    • Clean Sense IQ™ tracks air quality and constantly adjusts power to maintain clean air in your home, with real-time results displayed on an LED screen
    • Ultra-quiet, with dimmable lights, for nighttime use
    • WARNING: Do not use any power adapter, charger or cords other than those included with your product. Using incompatible, counterfeit or non-certified accessories can cause fire or accidents. Contact the manufacturer for replacements.
    • Plastic, metal, rubber
    • Wipe clean
    • Imported

  • Shipping & Returns

    • Our Normal Gift Boxing is not available for this item.
    • This item may not be shipped to Armed Forces Americas, Guam, Armed Forces Europe, Alaska, Marshall Islands, Armed Forces Pacific, Federated States of Micronesia, Palau, American Samoa, Hawaii, Northern Mariana, U.S. Virgin Islands
    • Returns must be within 30 days of purchase in the original packaging and in saleable condition
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • For complete details, see our Shipping and Returns policies.
  • Have questions?
    Call one of our style experts, we're here to help.
    1-800-BUY-MACY

Ratings & Reviews

Here's what customers think
  • The Shark air purifier is effective at removing odors, smoke, and allergens, and has helped some customers with respiratory issues.
  • The auto-adjust feature that adapts settings based on air quality is a popular feature.
  • Some customers have experienced issues with the air quality sensor malfunctioning, and feel the product is overpriced for the performance.
  • There are also complaints about unclear instructions, noise level, and display brightness.
  • Overall, the air purifier is capable when functioning properly, but the reliability and value-for-money aspects are debated.
AI-generated summary from 352 customers reviews.
4.4/5

353 star ratings, 352 reviews

Write a Review
73.1% of reviews have 5 stars
258
12.5% of reviews have 4 stars
44
3.4% of reviews have 3 stars
12
2.0% of reviews have 2 stars
7
9.1% of reviews have 1 star
32

180 customer images

352 reviews
Shabak
9 days ago

Unfortunately not a very good filter.

Really doesn't work well with cigar smoke. The filter gets dirty very quickly so you have to constantly vacuum it to get rid of the particles. Not worth the price

Customer review from sharkninja.com

Response from sharkninja.com

SharkNinja9 days ago

Hi Shabak, Thank you for taking the time to leave a review. We're deeply sorry for the frustration caused by your Shark NeverChange Air Purifier. The constant cleaning of the filters and not working well with cigar smoke seems really annoying. We appreciate you bringing this to our attention. We'd take it onboard with us to improve our product's quality. If you’d like to speak with us further, please visit the link here: https://support.sharkninja.com/contact-us Kind regards, Shark Clean US

Gina775
10 days ago
from Nevada

Replacement filter never in stock

Bought this and now for almost a year I haven’t been able to get a new filter to replace the old one. Extremely frustrating when you can’t get the replacement you need especially when you live in a wild fire prone area in summer . You must have replacement items available or it makes the product expensive and useless!

Customer review from sharkninja.com

Response from sharkninja.com

SharkNinja9 days ago

Hello Gina, Thank you for taking the time to leave a review. We're devastated to hear how difficult it has been to find a replacement filter. We completely understand how frustrating and concerning this is, particularly when you rely on your purifier during wildfire season. Please note that our team is working diligently to replenish stocks, and we know how much this impacts both the value and usefulness of your product. When you have a moment, please reach out to our support team via the link below, and we’ll look into availability options or alternative solutions to make sure this issue is resolved promptly. Contact Page: https://support.sharkninja.com/contact-us Kind Regards, Shark Clean

Immrick
16 days ago

Freshens the air, looks great.

I like it a lot, I purchased the Air Purifier MAX and one Large Room Purifier. Only suggestion is to include the remote with the purifier purchase.

Customer review from sharkninja.com

Candiac
21 days ago
from Lafayette GA

Great product.

I’ve had it for a few weeks and it works well. Getting the hepa filter out to take the bag off was a little difficult the first time. The smell neutralizing could be a little better but over all I am very happy with my purchase. It filter the smoke out of the kitchen from cooking on my cast iron really quickly. The pet smell has definitely improved , we own 3 Rottweilers.

Recommends this product

Customer review from sharkninja.com

Dub80
22 days ago

Put this one in, coach!

Got this to replace an old HnyWl that was outdated. Just pulling it out of the box i knew it was a powerhouse. I was surprised that it immediately read 100% and was concerned ab accuracy. However when we had something overflow in the oven, causing some smoke, it immediately went to 0 and you could see it slowly come back as the air got cleaner. Also, love that it doesn't take 3/4 filters that have to be replaced immediately after installing. Also, I am a huge Shark/Ninja fan and slowly replacing everything we can with their products. Haven't made a bad decision on that to date!

Recommends this product

Customer review from sharkninja.com

Shark user#1
24 days ago
from League City, TX

Need a filter.

It isn’t working. Looking for a filter. Bought this one about a year ago and can’t figure out where to purchase a filter. We had a Dyson and it doesn’t work at all

Customer review from sharkninja.com

Response from sharkninja.com

SharkNinja24 days ago

Hi there, Thank you so much for taking the time to share your review. We’re truly sorry to hear that you’re having trouble locating a replacement filter for your Shark air purifier. We understand how frustrating this can be, and we appreciate you bringing it to our attention. Please know that we’ll be sharing your feedback with the appropriate teams so we can work toward improving your experience. In the meantime, you can check for availability through our authorized retailers, such as Amazon. If there’s anything we can do to support you or if you’d like to share additional feedback, we’re here to help. Please feel free to reach out to our Customer Care team at https://support.sharkninja.com/contact-us. Kind regards, Shark Clean.

Freeman56
24 days ago
from Mandeville, LA

Was really hoping this would solve our problems so we bought 2 units. Been running for about 3 weeks now and no change in air quality. Have noticed fine dust building up on the air purifier. Only noticed the air quality dropped when I burned pecans on the stove. Other than that it’s stays on 100% even with 2 bigs dogs in the house.

Customer review from sharkninja.com

Response from sharkninja.com

SharkNinja25 days ago

Hi Freeman, Thank you for taking the time to leave your feedback. We’re sorry to hear that the air purifiers have not met your expectations and understand how disappointing it can be when you don’t notice the improvement you were hoping for, especially after purchasing multiple units. We appreciate you sharing your experience, and we will be sure to pass your feedback along to our team. We recommend reviewing the troubleshooting steps available here: https://support.sharkninja.com/article/HP300-Series-Shark-NeverChange-Air-Purifier-MAX-Troubleshooting-Guide If the steps in the guide do not resolve your concerns, the link will direct you to our Customer Support team, who will be happy to assist you further. Kind regards, Shark Home US

MERMAN
1 month ago
from Albuquerque, NM

Features are working

Certainly works as advertised, we are very happy at this point

Recommends this product

Customer review from sharkninja.com