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SharkPowerDetect™ Clean & Empty Cordless Stick Vacuum, IP3251
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$399.99 (27% off)$549.99
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Product details
Web ID: 19727481407 reviews
Mskittles82
8 days agoDecent with one design flaw
I bought this vacuum in June 2025 and I have to say for the price I think there are better options out there. I love the empty feature and the auto detect is a nice feature. My gripe with this machine is that EVERYTHING gets stuck in the opening of the head. This really is a design flaw. Of course I try to pick up everything before vacuuming but with 4 kids and 2 dogs that is nearly impossible. And I’m constantly having to clear that opening. It’s frustrating and had I know I might have chose a different vacuum. I’ve never had it run out of battery on me and can go a long while before emptying the tank. Just wish the head was built differently. If you have no kids and purely dust on your floor I’m sure this perfect. But if you have a tissue or that hidden wrapper somewhere, good luck!
Recommends this product
Customer review from sharkninja.com
Response from sharkninja.com
SharkNinja8 days ago
Hi Mskittles, Thank you for taking the time to leave your feedback. We sincerely apologize for the inconvenience you’ve experienced with items getting stuck in the vacuum head opening. We understand how frustrating this can be, especially in a busy home with kids and pets, and we appreciate you sharing these details about your experience. Your feedback regarding the head design is valuable, and we will make sure it is passed along to our product team for review and future improvement considerations. To help address the issue you’re encountering, we recommend reviewing our troubleshooting guide, which includes steps that may help improve performance and reduce blockages: https://support.sharkninja.com/article/IP3000-Series-Shark-POWERDETECT-Cordless-Vacuum-Troubleshooting-Guide-ca If the issue isn’t resolved after following the troubleshooting steps, the guide will direct you to our customer service team so we can assist you further. Kind regards, Shark Home US
Not a Fan Also
8 days ago from WV
Sucks. And not like a vacuum should.
Constantly clogs with pet hair and stops running until I clear it. Hair wrapped around the barrel badly. Anything small vacuumed up and it stops until I clear it. Suction isn’t even comparable to other vacuums I’ve had. Only redeeming feature is emptying itself but that doesn’t make up for its lack of power. Two thumbs down.
Customer review from sharkninja.com
Response from sharkninja.com
SharkNinja8 days ago
Hi there, Thank you for taking the time to leave your feedback. We’re truly sorry to hear about the repeated clogging, hair wrapping, and performance issues you’ve experienced. We understand how frustrating and disappointing it can be when a vacuum frequently stops working as expected, especially in a home with pets. This is certainly not the experience we want for our customers, and we appreciate you sharing these concerns. To help address the issues you’ve described, we recommend reviewing our troubleshooting guide, which includes steps to help reduce clogging, improve suction performance, and maintain the brush roll and airflow: https://support.sharkninja.com/article/IP3000-Series-Shark-POWERDETECT-Cordless-Vacuum-Troubleshooting-Guide-ca If the issue isn’t resolved after following the troubleshooting steps, the guide will direct you to our customer service team so we can assist you further and look into additional support options. Kind regards, Shark Home US
German Shepard
9 days ago from Lakefield, Minnesota
Good vacuum but not great
The vacuum was great for the first 8 months I had it and now it barely sucks anything up. It just piles the dog hair and doesn’t suck it up. I cleaned it very well, checked for clogs, removed the hair that gets stuck at the bottom. And it does this on both carpet and hardwood floors.
Customer review from sharkninja.com
Response from sharkninja.com
SharkNinja9 days ago
Hello there, Thank you for taking the time to leave a review on the PowerDetect. We sincerely regret that you are experiencing issues with the suction in your vacuum, and we apologize for any inconvenience this may have caused. We appreciate the steps you’ve already taken to clean and check for clogs. To ensure this matter is resolved promptly, we kindly recommend contacting our team through our official support page. Here, our representatives will be able to assist you directly. You may also consult our self‑help guide, which provides detailed troubleshooting steps regarding your vacuum's suction. We greatly appreciate your patience and the opportunity to address this matter. All relevant links have been provided below for your convenience. Self-Help Guide: https://support.sharkninja.com/article/IP3000-Series-Shark-POWERDETECT-Cordless-Vacuum-Troubleshooting-Guide-ca Contact Page: https://support.sharkninja.com/contact-us Kind regards, Shark Clean US
Cat321
9 days agoGood vacuum
Great for small areas, stairs and corners. It has good battery life however has a very small dust collection tank and the rollers get stuck with too much dog hair. The automatic empty feature is awesome but it’s very loud.
Customer review from sharkninja.com
Vinb
9 days agoOk vacuum wand with awesome auto cleaner tank
Not as powerful as others are saying. I have dog hair on plank flooring that sticks to the plank flooring and it doesn’t pick it up. I’ve tried high mode and it’s ok but leaves clumps of dog hair from the rubber when backing up the wand. I do love the automatic cleaning out chamber! Works great.
Customer review from sharkninja.com
Response from sharkninja.com
SharkNinja9 days ago
Hi there, Thank you for taking the time to share your experience. Your insight into how the vacuum performs on dog hair across plank flooring is incredibly helpful. It’s clear you’ve put it through some real‑world use, and feedback like this guides meaningful improvements. It’s great to hear that the automatic clean‑out chamber has been a standout feature for you. As for the hair clumping and pickup challenges, your notes highlight an area where performance can be strengthened, especially for homes with pets and tricky flooring textures. Kind Regards, Shark Clean US.
AVIL
10 days agoDo not purchase!
Have had this for over two months now. I have to go over the same area multiple times. There is a trail left behind of particles the vacuum will not suck up. I find it very difficult to go from hardwood floors to a very thin rug to carpeting. The dog hair will stick if you will to the roller. I can vacuum two or three rugs and I have to stop and clean the entire vacuum before starting in a new area. The battery does not last enough to clean an entire level of living area. I have always been a fan of shark products but this is by far the biggest purchase regret I’ve had.
Customer review from sharkninja.com
Response from sharkninja.com
SharkNinja9 days ago
Hello, Thank you for taking the time to leave a review. We're heartbroken to hear about the experience you’ve been having over the past two months. We know how frustrating it must be to go over the same area multiple times and still see debris left behind. That’s definitely not the experience we want for you. We kindly invite you to reaching out to our support team here: https://support.sharkninja.com/contact-us for further assistance. Kind Regards, Shark Clean US
Rod P
12 days ago from Miramichi New Brunswick
Good first impression
The vacum is as advertised, it's brand new so I can't speak to longevity. Works amazing, it pulls me on the carpet and does a fantastic job, wood floors great also. Sucks the dirt out haha with no dust etc, I really like this shark better than my old one.
Recommends this product
Customer review from Shark Ninja
Great vacuum
So far its great, but only been a couple months. Really like the smart mode and auto empty features.
Recommends this product
Customer review from sharkninja.com