POWERDETECT Upright Vacuum with DuoClean Detect Technology and Self-Cleaning Brushroll, AZ4002
Product details
Web ID: 19014830Love Love this vacuum
I’ve used Sharks for years and this is the best one yet. I have a Newfound who’s has is out of control but not only is the suction on this wonderful but I never have hair on the roller. Before I would have to clean the roller after each room. Love this vacuum
Recommends this product
Customer review from sharkninja.com
Efficient
It's a better for house cleaning.
Recommends this product
Best and Worst Vac I've Owned
The Good: Powerful suction, does a good job of picking up dog hair (I have two german shepherds). The small power head works better than any I have used - I should say it actually works, unlike most others. I like the sensors and use them a lot. The suction from the sides of the cleaning head is decent and nice improvement over older / other models. The Bad: Like others have mentioned, the placement of the buttons on the handle is really stupid. Did anyone actually test this before moving on to manufacturing? You will probably accidently change speeds 10 times in the course of vacuuming your house. The lift away function is also terribly thought out. You basically have to take it apart to lift the canister from the power head. The wand has to be detached separately; the cord has to be unwound if you're not using the wand. The release buttons are counter intuitive - the button for lift away is on the canister, while the button to release the canister is on the body of the vacuum. This may sound trivial, but when you want to quickly clean the car, which I do often, all this extra work is annoying. The power cord coating is made from cheap plastic with no pliability. They warn you not to run it over, but it's going to happen inevitably. The coating on the cord tore the first time I hit it with the power head. So now it's wrapped in electrical tape. Finally, the caddy for the crevice tool and brush is another thing that must not have been tested. Also pretty useless, the tools fall off constantly. My take - the core of it is a great machine, but it has some really dumb / not well thought out or designed features that make this machine more annoying to use than it should be. I'd wait for the next generation. Hopefully Shark will take the feedback and correct some of these issues.
Customer review from sharkninja.com
Response from sharkninja.com
Hello Tom, Thank you for taking the time to leave a review. We're so sorry to hear that you aren't happy with your product's design. We will absolutely share your feedback with the relevant teams for consideration on future products. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. Kind regards, Shark Clean
So disappointed
First off, I've been a loyal shark vacuum owner for a couple decades now. Always loved them. So when our Stratis started to show its age and we gave it to our kid when they got their own apartment, I figured I'd upgrade to this new Power Detect feature... Boy I wish I hadn't. This is hands down the worst vacuum I've ever owned. The power detect is a complete gimmick and is so slow to change speeds, I have to stop and let it think about what it wants to do before I can continue onto a new surface. It's an absolutely worthless feature. Don't even get me started on the manual touch floor type selector. It's so easy to accidentally brush and change the speed. I miss the manual slider of the Stratos. Now for some nitpicky things. The material they make the cords from is different than our previous Stratos, and never straightens out. It's so annoying. The dust cup is a lot smaller. The extend cord is so tight you can't really extend it to do anything useful. That picture of someone vacuuming the top of a picture frame would only be possible if they were holding the rest of the vacuum up in the air. Like I said, super disappointed in this vacuum, and I wish I had just bought another Stratos instead. Not sure I'll do another Shark after this experience.
Customer review from sharkninja.com
Response from sharkninja.com
Hello there, Thank you for taking the time to leave a review. We're so sorry to hear that you aren't happy with your Shark PowerDetect's performance. We will absolutely share your feedback with the relevant teams for consideration on future products. Kind regards, Shark Clean
Advance features
I bought this about a month ago and I love using this vacuum. It beat all my expectations. Great job Shark
Recommends this product
Customer review from sharkninja.com
Wow! Not always easily impressed!
I just bought my Shark Duo Power Detect vacuum this morning. I came home and immediately went to work cleaning the area rug in my sunroom which had been vacuumed by my previous machine two days prior. I expected to see some residual dirt, especially since I have small dogs. What I did not expect were the results demonstrated in the photos below! I photographed the results after vacuuming once, then twice, then 3 times over the same rug! Needless to say, I am quite impressed. The machine is heavier than other vacs I have used, but for these results I will happily accept the trade-off! When I say this vacuum sucks, I mean it in the best way possible!
Customer review from sharkninja.com
Love this
This is the best investment I’ve made with a sweeper . Blows the Dyson away !
Recommends this product
Great vacuum!
I love this vacuum. I’ve used this vacuum to deep clean my entire apartment and my car (having recently discovered the detailing kit Shark offers I know what my next purchase will be). This vacuum has a lot of power and at times it reminds me of a self-propelled walk behind lawnmower. The odor neutralizer can be overwhelming, but can be turned down to a more tolerable level. I especially love the self-cleaning brush rolls, I have long hair and couldn’t even get through one room before I’d have to stop, let it cool down, and then take it apart to clean the brush roll (to be fair, it’s a handed down Hoover from the early 2000’s). My apartment is mostly hardwood floors with linoleum in the kitchen and bathroom. There’s only one room with wall-to-wall carpet. I do have area rugs and while the vacuum is fine on the large rug, it’s not great for small or medium rugs as the suction will pull the rug into the vacuum.
Recommends this product
Customer review from sharkninja.com