POWERDETECT Upright Vacuum with DuoClean Detect Technology and Self-Cleaning Brushroll, AZ4002
$499.99
Product Details
Web ID: 190148304 days ago
Too heavy/tipsy when wand is in use
Bought couple months ago based on reviews. Had Dyson before . Suction is great. But way too heavy. Plus when you rake wand out tips over very easy. Also, auto detect does not do well on thin area rugs. Tried all settings on a ruggable and it way too hard to push. Not at all the vacuum I expected.
Customer review from sharkninja.com
Response from sharkninja.com
SharkNinja3 days ago
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you aren't happy with some of the features for your Shark POWERDETECT. We'll absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127. Kind regards, Shark Clean
5 days ago
from Pennsylvania
Great, if it was built with longevity in mind…
The vacuum works great for the most part. suctions well. however, i bought this less than a year ago and am sad to see it decline in quality so quickly. i use this everyday as i have used my other shark vacuums everyday as well. this one however has been such poorly made… the cord is ripping in three spots after under a year of use. i already had to replace the dust cup because the latch to release the dirt, broke. now the cord is ripping and the rubber seal to the detachable handle has come off a bit and was catching dog hair and clogging the hose… thoroughly disappointed in this model. i’ve had 3 shark vacuums before this and was able to get at least 2yrs out of each!!! also, i’ve never received my steam mop.
Customer review from sharkninja.com
Response from sharkninja.com
SharkNinja3 days ago
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that the cord of your Shark is damaged. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. Kind regards, Shark Clean
7 days ago
HEAVILY SCENTED. NOT ODOR NEUTRAL. HIGHLY PERFUMED
BEWARE! HIGHLY PERFUMED! I thought the odor neutralizer would be like baking soda, but it is very heavily fake scented, and you must use it for the vacuum cleaner to work. Even if you take it out, the unit is still very perfuming and lingers. Opening the package, put me into an ASTHMA COUGHING AND HEADACHE DAY! If you are sensitive to fragrance, do not buy this !
Customer review from sharkninja.com
Response from sharkninja.com
SharkNinja6 days ago
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with the Odor Neutralizer for your Shark POWERDETECT. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. Kind regards, Shark Clean
8 days ago
I wanted the whole package with dog hair and a fre
It just arrived. I vacuumed my house 1st with a 5 month old Dyson. My sharks canister had another 50% more dirt after vacuuming with the Dyson first
Customer review from sharkninja.com
10 days ago
from Canastota new york
Do your homework
Bought this the end of January. Because of a surgery, I was unable to use it for a month. Since then I have used it 4 times. I find this vacuum very heavy, tips easily when using just the wand, and the hose is way too short to reach higher areas. I am old school so getting comfortable to the changes in suction power is difficult for me. I do appreciate the lights on the handle and base, does well on bare floors, but generally not happy with this one…I have purchased 3 other shark vacuums over 20 + years (have many pets - dog, cats, and birds) and still like the original purple one ( long gone). I would return this for something easier and lighter, but I believe I missed the deadline. Probably will gift it to my daughter…. Do like some of the extra tools…
Customer review from sharkninja.com
Response from sharkninja.com
SharkNinja7 days ago
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that your Shark vacuum is too heavy for you to use. We will absolutely share your feedback with the relevant teams for consideration on future products. Also, we wish you a speedy recovery from your surgery. Kind regards, Shark Clean
12 days ago
from MI
Good But….
Just bought cuz my Dyson finally died. I really wanted to luv this. It has great suction and a plus on the lights. But it’s such a hassle to pull out canister to vacuum stairs. I have 3 sets of stairs and it’s terrible. Then putting canister back, forget it. Having to lug it around, I’m over this. Can’t even return cuz I already shredded box. Too bad cuz it did seem to be good vacuum but certainly more of a hassle than what it’s worth!!
Customer review from sharkninja.com
Response from sharkninja.com
SharkNinja9 days ago
Hello, Thank you for taking the time to leave a review. We're so sorry to learn that you're having assembly issues with your Shark POWERDETECT. We will absolutely share your feedback with the relevant teams for consideration on future products. Kind regards, Shark Clean
13 days ago
from Portland, OR
All and all, good!
I own a lot of shark products, I really like this brand. I purchased this vacuum last year and the first thing I noticed was the suction power! This thing is a BEAST at picking up pet hair, dander and tiny particles of dirt! I have wood floors and I have rugs. Shag rugs. So obviously they are a pain to clean and with two frechies, there’s a level of acceptance when it comes to how clean I can get- well, anything. TO MY SURPRISE, the vacuum works on my rugs. I have to go a little fast so it doesn’t catch BUT IT PULLS SO MUCH STUFF OUT OF THERE. Truly, my only complaint, is that the CORD is so stiff! It catches on EVERYTHING, including itself and pulls itself out of the outlet. It’s so frustrating! I’ve never had any cord like this before and I absolutely HATE it. Also, the placement of the cord “storage” is on the side, which can prevent the ability to get into and around tighter spaces. The other thing that can be a little frustrating is the sensor. Sometimes it just, doesn’t. Then you gotta stop and wipe it before you can start again. It’s not that big of a deal, but it does make the whole cleaning process longer. And nobody wants that!
Customer review from sharkninja.com
14 days ago
from Lakeville, Indiana
Really great features and suction!!!
I love my new vacuum! It is unreal how much suction that it has. You need to watch what you have close to the nozzle because it will suck it up. The best!!!
Recommends this product
Customer review from sharkninja.com