Vertex Upright Vacuum

4.4 (883)
$529.99

Product details

Web ID: 14333622

Power away pet hair and eliminate irritants with the Shark Stratos, an upright vacuum with amazing suction and DuoClean PowerFins that capture more dirt, debris and pet hair.

  • Product Features

    • DuoClean PowerFins with two brush rolls that dig deep into carpets and directly engage hard floors to pick up dirt and debris at every pass
    • Powered Lift-Away® tecnology for motorized cleaning under furniture, or detach nozzle to clean above the floor
    • Anti-allergen seal combines with HEPA filtration to trap more dust and allergens
    • Odor Neutralizer Technology helps keep home smelling fresher
    • Self-cleaning brushroll for powerful pet-hair pickup without hair wrap
    • Lighted nozzle reveals hidden debris
    • Includes pet-hair tools
    • Approx. weight: 17.21 lbs.
    • Approx. dimensions: 11.02"L x 12.2"W x 46.46"H
    • WARNING: Do not use any power adapter, charger or cords other than those included with your product. Using incompatible, counterfeit or non-certified accessories can cause fire or accidents. Contact the manufacturer for replacements.
    • Metal/plastic/rubber/other
    • Wipe clean

  • Shipping & Returns

    • This item may not be shipped to Hawaii, Northern Mariana, Armed Forces Americas, Guam, Armed Forces Europe, Palau, Puerto Rico, American Samoa, District of Columbia, Federated States of Micronesia, Marshall Islands, U.S. Virgin Islands, Armed Forces Pacific, Alaska
    • Returns must be within 30 days of purchase in the original packaging and in salable condition.
    • This product will be delivered by Standard Ground Shipping and is not eligible for Premium or Overnight shipping.
    • Cannot ship to Northern Mariana, Marshall Islands, Armed Forces Europe, Federated States of Micronesia, Hawaii, Alaska, Armed Forces Pacific, Armed Forces Americas, Puerto Rico, American Samoa, Guam, Palau, U.S. Virgin Islands, District of Columbia.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • For complete details, see our Shipping and Returns policies.
    • Please call customer service for returns.

Ratings & Reviews

4.4/5

883 star ratings, 873 reviews

Write a Review
71.7% of reviews have 5 stars
633
13.6% of reviews have 4 stars
120
5.3% of reviews have 3 stars
47
3.6% of reviews have 2 stars
32
5.8% of reviews have 1 star
51

99 customer images

  • Don’t waste your money
873 reviews
JFick
5 days ago
from TX

Great features. Love the POWER Liftaway

This is an awesome vacuum! It works great. Unlike the lift away only vacuums, it lifts away and you can go under furniture to clean under couches, beds, etc.

Recommends this product

Customer review from sharkninja.com

External reviewer
7 days ago

The Stratos canaster release is awful, I mean who ever approved the catch should be fired! No easy way to open it.

Customer review from sharkninja.com

Alicia MB
21 days ago

Want to love it!

This is my second Stratos model in six months, the first one simply stopped working. And I only vacuumed once a week maybe. I want to believe in Shark and their product so I re-purchased. One pro I can definitely say is the suction is very strong.

Customer review from sharkninja.com

Response from sharkninja.com

SharkNinja20 days ago

Hi Alicia,\nThank you for sharing your experience. We’re truly saddened to hear that your first Stratos unit stopped working so soon. That’s definitely not the reliability we aim to deliver, and we understand how disappointing it must be, especially when you’ve only used it lightly.\nWe really appreciate your decision to give Shark another chance, and we’re glad to hear the suction power has been a strong point for you. Your feedback is incredibly valuable, and we’ve shared it with our product team to help improve long-term performance.\nIf you ever need support or have questions about your current unit, our Customer Care team is here to help. Please don’t hesitate to reach out at 1-855-427-5127.\nThanks again for being part of the Shark community — we’re committed to earning your trust.\n\nWarm regards,\nShark Clean US

mo3187
22 days ago

Never Again

I bought this vacuum in May of 2024 and it no longer powers on. In the brief time that it did work cleaning performance was sub-par and it was constantly clogging up with dog hair. I you purchase this vacuum, or any other Shark brand vacuum you will regret that you wasted your money on their garbage products.

Customer review from sharkninja.com

Response from sharkninja.com

SharkNinja20 days ago

Hi there,\nThank you for sharing your experience — we’re truly disappointed to hear that your Stratos vacuum stopped powering on and didn’t meet your expectations during use. That’s certainly not the experience we want for our customers, and we understand how frustrating this must be, especially with pet hair being a daily challenge.\nOur vacuums are designed to deliver strong performance and durability, and it sounds like your unit may have experienced a malfunction. We’d love the opportunity to make this right. Please reach out to our Customer Care team at 1-855-427-5127 so we can assist with troubleshooting or warranty support. Be sure to mention this review so we can prioritize your case.\nWe appreciate your feedback, it helps us improve and better serve our customers.\n\nWarm regards,\nShark Clean US\n

EDW7
29 days ago

Great suction and features

Only have had the vacuum for a month and have used it a handful of times, then suction seems great and I really like the filter that’s included and keeps the vacuum smelling fresh. The one thing I’m not thrilled about is the weight, when using the machine, the weight mixed with the rotating feature causes for the vacuum to sometimes not vacuum in the direction I want it to so I have to constantly adjust the direction of where I’m pushing it. Otherwise, overall seems decent so far.

Recommends this product

Customer review from sharkninja.com

Becca1718
1 month ago
from Florida

Good but not as good as older shark vacuums

I’ve been using this for a few weeks so far and it’s working well. The air freshener really help with the dog smell my old vacuum would get pretty quickly after a deep clean. I bought my last shark upright vacuum in 2018 and it was time to be replaced because the brush no longer turned. This one has good suction but not as good compared to my last vacuum. I’ve also noticed the cord is much shorter and I have to move the plug multiple times to get the whole house which is frustrating.

Customer review from sharkninja.com

Kay
1 month ago
Verified PurchaserYes

UPDATE DELIVERY SYSTEM

Delivery was poor and Macy's customer service was just as bad

Katy
2 months ago
from Indianapolis, IN

Surprised! Now obsessed.

I was tentative when I bought this. Some reviewers love it, some reviews are not so great. Thought I would give it a shot and I am VERY glad I did! The suction on this is absolutely insane. I rolled this over our hardwood floors and it sucked up all of the cat fur from between the boards (did not know that was there) and left the floor shining like new. Used the handle to suction out some coffee grinds from my espresso maker. It took 1 second for all of the grounds to be sucked up and I had to use all of my strength to pull the hose from the bottom. We get brand new carpet next week and I am LOOKING FORWARD to using my vacuum to suck up all of the brand new carpet fibers that aren't attached (they also are a major allergen). I'll admit, turning the vacuum is not great. Not sure how to fix it but I will find a way as I am absolutely obsessed with this vacuum and am looking forward to vacuuming everything. Maybe they just need a tire extension of the two little tires. If they make one, I will be the first to buy and upgrade this vacuum.

Recommends this product

Customer review from sharkninja.com