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930 reviewssorted by Newest
Andapanda
9 days agoGood quality investment
I love my Shark Stratos . I have 3 dogs and have to vacuum more than most . I love the light on the front that helps me see debris that I normally wouldn’t. I’m grateful for a good quality vacuum and the warranty that gives me peace of mind on a more expensive investment in my home cleaning appliance.
Customer review from sharkninja.com
Paco@
9 days agoI got this vacuum and I love it!!! I recommend this vacuum
Recommends this product
Customer review from sharkninja.com
Smokey S
10 days agoEasy to use and efficient!
This is our 4th Shark! This is by far the best vacuum we have ever had! Service handled quickly and professionally if needed!
Recommends this product
Customer review from sharkninja.com
Mad14
11 days agoHorrible vacuum
I have bought about 5 of these vacuums and they are terrible! When they are working they are great but the past 3 that I’ve bought stopped working after 3 months. I have a 1000sqft house and use it about 2x a week. I do all the regular maintenance of cleaning it, replacing filters etc. After 3 months the brush rolls stop spinning. Seriously the worst vacuum and I will never buy another shark. I’ve spend thousands at shark and still don’t have a working vacuum.
Customer review from sharkninja.com
Response from sharkninja.com
SharkNinja9 days ago
Hi there, Thank you for taking the time to leave a review on the Shark Stratos DuoClean. We completely understand how discouraging it can feel when you’ve invested your time, money, and trust into a purchase, only to find that it isn’t meeting your expectations. Your experience matters to us, and we’re truly sorry for any frustration this has caused. After reviewing our records, it appears that the units you've purchased are refurbished. Due to this, we’re unable to guarantee the same level of performance and reliability that you would typically expect from our new products. We know this may be disappointing, and we want to ensure you receive the support you need moving forward. Our dedicated team is ready to assist you with any questions or concerns. We kindly recommend reaching out to them at www.ConsumerServiceRefurbish.com or by phone at +1 (562) 946-3531. They are available Monday-Friday from 6:00 AM to 2:00 PM PST. Thank you for your patience and understanding at this time. Kind regards, Shark Clean
Grateful
12 days agoLives Up to The Advertising
I love this vacumn and its suction, only drawback, weight, however, I am sure it would not have the ability to pick up without it. Kudos to designer...
Customer review from sharkninja.com
Rave
13 days agoDirt
I love the old one. The old one seems to pick up dirt more still trying to get use to the new one
Customer review from sharkninja.com
Response from sharkninja.com
SharkNinja14 days ago
Hi Rave, Thank you for taking the time to leave feedback. We’re sorry to hear that you’re finding the new model a bit challenging to adjust to, especially since you loved the performance of your previous one. We understand how important consistency and reliable cleaning power are, and we appreciate you sharing your experience with us. If you’d like us to look into this further or provide any additional support, please reach out to us using the link below: https://support.sharkninja.com/contact-us Kind regards, Shark Home
Dog mom of 3
14 days agoGreat vacuum
Works great! With having 3 large dogs there is a whole lot of shedding going on. Picks up the fur well and with the no wrap roller it’s a breeze to keep it clean. I like that the attachments have a storage space right on the vacuum for convenience.
Recommends this product
Customer review from sharkninja.com
amazing
I absolutely love this vacuum. has great suction, and I love how it's a multi use vacuum. great features I love how you can switch between carpet to hardwood floors. maneuvers very easy.
Customer review from sharkninja.com