Vertex Upright Vacuum
Product details
Web ID: 14333622Bought another
This my second Shark Stratos.My first lasted about 2 years before the plastic clip that attaches the dust container to vacuum snapped off .At that point ,the container wouldn't secure into place , rendering the vacuum unusable..I managed to secure the container with a bungee cord to salvage the vacuum..A metal clip rather than plastic might solve future issues... I still have faith in the product, thus buying a second one .The Stratos is the Swiss army knife of vacuums..Powerful and effective and a great value ..
Recommends this product
Customer review from sharkninja.com
Powerfull
One day before using this vacuum cleaner for the first time, I did some cleaning with my old vacuum, and this is everything I picked up with the Shark. It’s super powerful and left my floors and carpets very clean. It’s a bit heavy, but I used it for about 30 minutes and didn’t end up too tired. I liked it—good purchase and a great discount.
Recommends this product
Customer review from sharkninja.com
Good Condo Session
I have a 525 sq. ft. Condo, so this meets my needs for Cleaning, Versatility, and Storage. I like that I can get the accessories I want for my needs. And filters/ HEPA as needed. I would recommend this to a friend. I scored a total of 52% off for Black Friday.
Customer review from sharkninja.com
4 out of 5 stars
Purchased this a month ago and overall very pleased. Replacing an older shark upright that we ran the wheels off of. Comparing the two the only part I like better about the older unit is the wand has a LED light when removed from the main unit and the New unit does not. It is not a deal breaker but I did not realize how helpful it is when cleaning an area with little to no light. This is the only reason for the 4 star rating and not a 5 at this point.
Recommends this product
Customer review from sharkninja.com
Not as good as Our 1st Shark Vacuum
Heavier than I thought it would be. Hard to put pieces back together especially the dirt collection bin. Rubber seal at bottom of the wand is falling off. Expected better from Shark
Customer review from sharkninja.com
Response from sharkninja.com
Hi Joe, Thank you for sharing your experience. We understand how disappointing it can be when the product feels heavier than expected and reassembling parts like the dust cup is challenging. Your feedback helps us identify areas for improvement. If you’d like assistance with assembly, please reach out to us at 1-855-427-5127. Our team is available Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind Regards, Shark Clean US.
I love this vacuum! It reminds me of my old Apex (loved it, had two, please bring it back) -- but better. I was worried it would be heavy but because it is motorized it is very easy to use and I do not notice the weight. It performs well on floors and carpets. My one nitpick is that the levers can be a little sticky. I can live with that tiny issue given the great performance of this vacuum.
Customer review from sharkninja.com
Not worth the money. The first roller jams every thing and jams the roller. I prefer the liftoff. Also doesn’t have a lot of attachments. The lift off attachments don’t fit this model.
Customer review from sharkninja.com
Response from sharkninja.com
Hi there, Thank you for sharing your feedback. We’re sorry to hear that the roller and attachments didn’t meet your expectations. It sounds frustrating when the product doesn’t perform as intended. Your comments about the roller performance and attachment options are valuable. We’d love to assist in reviewing any issue with the roller. Please give us a call at 1-855-427-5127. We’re open Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind Regards, Shark Clean.
Great vacuum
Had 3 dyson vacuums before I purchased this shark . I am pleased that I made this purchase. This vacuum out performs the dyson and is quieter.
Recommends this product
Customer review from sharkninja.com