Essentials Perfect Cleansing Oil, 10.1 oz
Product details
Web ID: 12254756I used this in morning
Very smooth
Recommends this product
Something changed, it is not the same as I bought
I only buy cosmetics from Macys to make sure they are fresh and authentic. But this time, I do not like what I bought. This cleansing oil was perfect and it turns from transparent into milky like when you wash with water. I feel clean and moisture after use. This time, the cleaning oil looks the same as before. But when you wash face with water, it turns into a bit milky like color and my face and hand feel a lot oil remaining. I am not sure if my face is clean any more. The worst is that my skin feels irritated after use. I would return it if I still has the package. I trust it too much to get rid of all the packages. Clearly I am wrong. I am wondering if they are the same ingridents.
Removes with no struggle
I am being using it for more than 2years . I message my face with cleanser and wash it off . The water proof mascara, eyeliner , long stay Lipstick comes off with no struggle. Even makeup . Great product.
Recommends this product
Shiseido cleaning oil
This cleansing oil very good and working well for clear remover make and gentle cleanser.
Recommends this product
Shieido The Best
The best product I have tried for cleaning
Use each time before cleanser.
I use this every time before my cleanser. It feels great and my skin looks nice.
Recommends this product
Customer review from shiseido.com
Fantastic product!
I love this cleansing oil! It gently removes all eye makeup without needing to scrub… I usually follow with a regular cleanser to make sure all traces of makeup have been removed and skin is super clean!
Changed - no longer perfect
Loved this for years, but now it leaves my face and hands greasy. I discarded a near-full bottle and am trying other companies' products. Please consider returning to the previous formulation.
Customer review from shiseido.com
Response from shiseido.com
Hello JB, Thank you for this feedback. For sustainability reasons, the Perfect Cleansing Oil has had an ingredient swap. Although the product may have a different sensorial experience, it now contains a more effective ingredient. We know that change in texture can be very jarring, so I am happy to share this feedback with our internal teams. -Amber, Shiseido Skincare Expert
Response from shiseido.com
Hello JB, Thank you for this feedback. For sustainability reasons, the Perfect Cleansing Oil has had an ingredient swap. Although the product may have a different sensorial experience, it now contains a more effective ingredient. We know that change in texture can be very jarring, so I am happy to share this feedback with our internal teams. -Amber, Shiseido Skincare Expert
Response from shiseido.com
Hello JB, Thank you for this feedback. For sustainability reasons, the Perfect Cleansing Oil has had an ingredient swap. Although the product may have a different sensorial experience, it now contains a more effective ingredient. We know that change in texture can be very jarring, so I am happy to share this feedback with our internal teams. -Amber, Shiseido Skincare Expert