Perfect Cleansing Oil
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Product details
Web ID: 17877664339 reviews
Very nice.
I have very sensitive skin with rosacea, and this has really helped me. I read that it wasn’t recommended for rosacea, but it’s a go for me!
Recommends this product
Clean and Smooth
This is my first purchase. I received a sample when I made a purchase and was very impressed with how smooth and clean my face felt afterward. I don't feel the need to use a moisturizer ( but I do). I have seen the difference in how clean my face feels.
Changed - no longer perfect
Loved this for years, but now it leaves my face and hands greasy. I discarded a near-full bottle and am trying other companies' products. Please consider returning to the previous formulation.
Customer review from shiseido.com
Response from shiseido.com
Hello JB, Thank you for this feedback. For sustainability reasons, the Perfect Cleansing Oil has had an ingredient swap. Although the product may have a different sensorial experience, it now contains a more effective ingredient. We know that change in texture can be very jarring, so I am happy to share this feedback with our internal teams. -Amber, Shiseido Skincare Expert
Perfect Cleansing oil
I love the way the product makes my skin feel. After use my skin felt clean and moisturized.
Recommends this product
It is perfect!
Always my first step cleanser. Very pleasant to use and rinses clean. ⁷
Recommends this product
Customer review from shiseido.com
A new product for me. I use it every night now.
The cleansing oil is a great way to use after using the eye & lip makeup remover. It leaves your whole face soft and clean.
Recommends this product
Customer review from shiseido.com
Perfect for makeup and sun protector removal
This oil is perfect for makeup and sunscreen removal, very light feel and you don't need to use a lot.
Customer review from shiseido.com
Used to be Perfect but not anymore :(
This used to be my holy grail, go to oil cleanser. It was game changing in my skincare routine and made such a difference in the condition of my oily/combo skin (and I'm not exaggerating). It worked wonders on keeping my pores clean while also hydrating and being gentle on my skin (with no reactions, which I sometimes experience with certain ingredients-drying out skin, some redness, etc). I purchased a new bottle not knowing about the reformulation and upon use I noticed the consistency was quite different. It was more slippery, did not clean well, and ended up breaking me out (and I'm not prone to breakouts!). This is so saddening as now I need to find a replacement after all these years, very disappointing.
Customer review from shiseido.com
Response from shiseido.com
Hello Rachel, Thank you for your review of Essentials Perfect Cleansing Oil. We are concerned to hear about your experience and have shared your comments with our internal teams. Please be assured that all Shiseido formulations undergo rigorous quality, health, and safety testing. Essentials Perfect Cleansing Oil is dermatologist and ophthalmologist-tested. We want to ensure you are connected to the team that can help, so please contact Customer Care at your earliest convenience: https://www.shiseido.com/us/en/customerservice -Kristena, Skincare Expert