ShiseidoZen Eau de Parfum, 3.4 oz
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Product details
Web ID: 342124169 reviews
External reviewer
2 months agoDisappointed
I had purchased Zen Eau de Parfum when I was in Italy. My daughter loved the scent so much that I purchased her the larger bottle from your website. The bottle looks nothing like the one pictured when I placed my order. It came in a clear glass bottle and the scent is totally different?? I am attaching a photo of mine along side the larger bottle I purchased. I'm very disappointed.
Customer review from shiseido.com
Response from shiseido.com
shiseidopwr5 days ago
Hello Christine, Thank you for your comments. Please be assured that the Zen Eau de Parfum you received is the same fragrance as the one pictured on the site. We apologize for any confusion, as newer version of this packaging has a wooden cap, which adds a touch of natural elegance and aligns with Shiseido's commitment to sustainability. -Kristena, Skincare Expert
External reviewer
2 months agoZen
The Zen parfume your site had advertised is not the one I received. False advertisement. I compared the original Zen bottle and scent and it is slightly different because i have one if the original bottles that look like what was advertised. I was very disappointed but I will keep the 2 bottles i have ordered. I have been using the original Zen 17+ years. I have went to several distributors in US and Japan and they did not have any on their shelves to sell. The current parfume does not give me the same sensory affect. Im sorry but im not sure if I will continue to order from your site again.
Customer review from shiseido.com
Response from shiseido.com
shiseidopwr5 days ago
Hello yunsun, your feedback is important to us and we appreciate the time you took to share. Please be assured that the Zen Eau de Parfum you received is the same fragrance as the one pictured on the site. We apologize for any confusion, as newer version of this packaging has a wooden cap, which adds a touch of natural elegance and aligns with Shiseido's commitment to sustainability. -Wendy, Skincare Expert
External reviewer
2 months agoYES!!
This is my signature day to day parfum and love the smell on my skin.
Recommends this product
Customer review from shiseido.com
External reviewer
2 months agoUnfortunately, I received non-original perfume.
I've been using this perfume for many years and know its smell well. The perfume you sent me differs from the original in both scent and the bottle is different, with a wooden lid. I'm disappointed.
Customer review from shiseido.com
External reviewer
3 months agoabsolutely
I have been using Zen for many years and I cannot go without a spritz daily. it is refreshing and the fragrance lingers. It's a memorable fragrance. I wish the body butter would return together the fragrance does keep me Zen all day. I love it....
Recommends this product
Customer review from shiseido.com
External reviewer
4 months agoI would buy this perfume again, agian and again.
It was a fast delivery. The smell is fresh and I get at least 5 compliments daily because this fresh floral perfume is delightful and puts people at ease and positive emotion towards me. Thank you Shiseido for continuing to make this wonderful dreamy perfume.
Recommends this product
Customer review from shiseido.com
External reviewer
4 months agoI would buy this product again and again
Incredible sense of balance between freshness and sophistication! People stop to ask me which perfume I use! One of my favorite!
Recommends this product
Customer review from shiseido.com
Love this perfume!
Still one of my top 3 fragrances! So glad I can order directly from Shiseido. So simple & fast.
Recommends this product
Customer review from shiseido.com