Utility Essential Twill Pant
Product details
Web ID: 23635491Less than a month and already a tear/hole
I have had these jeans less than a month and they are extremely comfortable but I don’t wear them for work, just casual wearing, have washed them 3 times now, and there is already a tear/hole in one of the legs. That is ridiculous for a pair of $60+ jeans. I have attempted to send your customer service an email but after I sent it I got an email saying that it failed to send for whatever stupid reasons. I feel that something needs to be done on your side to take care of less than a month old jeans with a hole in them already! I would like to hear back from you on this.
Customer review from silverjeans.com
Response from silverjeans.com
Hi Jerry, Thank you for sharing your feedback. We're sorry to hear about your experience with the fabric/wash. Our denim is designed to last, so we’d like to learn more and see how we can help. Please reach out to us at customerservice@silverjeans.com with your order details and a brief description of the issue. Our team is available to provide further support. Thank you again for bringing this to our attention — your feedback helps. Warm regards, Brielle Silver Jeans Co. Customer Success
Love them!
Comfortable, fashionable, and pretty handy too! I’ve struggled with liking pants so I was super glad when they got here and they were able to mesh with my already existing style. Great fit!
Recommends this product
Customer review from silverjeans.com