Smart Snail Baby Boys or Baby Girls 3-in-1 Sound and Routine Machine

3.2 (51)
$50.00
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Product details

Web ID: 17947205
Featuring three grow-with-me stages, our app-enabled Smart Snail is an all-in-one parenting essential that works as a light and sound machine, sleep trainer and routine system that adapts to your little one's age and stage-from newborn to toddler to big kid. Create the perfect combination of lights, sounds, routines and more-and easily customize to meet your needs. Even better, once you connect it to the Skip Hop app, you can personalize and control your Smart Snail right from your smartphone- suitable for Apple iPhone and iPad.

  • Product Features

    • 3 ways to use- sound machine and nightlight, sleep trainer, routine system
    • Sound machine and nightlight- soothing lights, sounds and melodies
    • Sleep trainer- alerts for bedtime, wake up time and more
    • Routine system- step-by-step routines build better habits
    • 4 bedtime presets- get ready for bed, sleep, stay in room, ok to leave room
    • 5 routine presets- bedtime, naptime, clean room, play time and quiet time
    • Custom option lets you create your own routines
    • 30 light color options and 8 light effects
    • Acrylonitrile Butadiene Styrene, Electronics Components, Steel, and Thermoplastic Elastomer
    • Wipe Clean
    • Imported

  • Shipping & Returns

    • This item qualifies for Free Shipping with minimum purchase! exclusions & details
    • This item may only be shipped using Standard.
    • This item may not be shipped to P.O.Box, Palau, U.S. Virgin Islands, Marshall Islands, Armed Forces Americas, Guam, Federated States of Micronesia, Armed Forces Europe, American Samoa, Armed Forces Pacific, Alaska, Northern Mariana, Puerto Rico, Hawaii
    • This item purchased online must be returned to the vendor by mail only. This item cannot be returned to Macy's stores.
    • This product will be delivered by Standard Ground Shipping and is not eligible for Premium or Overnight shipping.
    • Cannot ship to Northern Mariana Islands, Marshall Islands, Armed Forces Europe, Federated States of Micronesia, Hawaii, Alaska, Armed Forces Pacific, Armed Forces Americas, Puerto Rico, American Samoa, Guam, Palau, US Virgin Islands, Philippine Islands.
    • This item has a lithium battery. Return requires a hazmat label and special packaging. If there's an issue, bring the item in store for help with your return.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • For complete details, see our Shipping and Returns policies.
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Ratings & Reviews

Here's what customers think
  • The product features a calming design with various sound and light options that help establish routines and improve sleep, according to many customers.
  • Some users find the sound volume too low.
  • The lack of an Android companion app is a significant drawback that limits the product's functionality for many.
AI-generated summary from 51 customers reviews.
3.2/5

51 star ratings & reviews

Write a Review
39.2% of reviews have 5 stars
20
17.6% of reviews have 4 stars
9
3.9% of reviews have 3 stars
2
2.0% of reviews have 2 stars
1
37.3% of reviews have 1 star
19

47 customer images

51 reviews
Mom123
2 months ago
from Florida
Incentivized review

Not android compatible

Unable to use because don't have an iPhone. Does not make sense.

Customer review from Carters

Anonymous B
5 months ago
from Toronto, Canada
Incentivized review

The app is not available in our region?!

Got it as a gift, but just discovered that the skip hop IOS app for the smart snail is not available for our region?

Customer review from Carters

Response from Carters

Consumer Affairs5 months ago

We’re sorry you were disappointed in your item, but glad you were able to get in contact with us so we could help you. Please know we have shared your feedback with our product development team too.

Jenna
5 months ago
from Missoula
Incentivized review

Dumb

Loved this product till the app was taken off the app store now the product is useless. Very disappointed.

Customer review from Carters

Response from Carters

Consumer Affairs5 months ago

Thank you for taking the time to share your feedback. We hear your concerns and would love to help you further. Please watch out for an email coming your way shortly.

Bob37
6 months ago

No android support so this is worthless.

Nice of them to not have android compatibility. Well this is going in the trash...

Customer review from Carters

NxmEA
8 months ago
from CA
Incentivized review

Useless

Waste of money. Android user unable to use. Disappointed

Customer review from Carters

Response from Carters

Consumer Affairs8 months ago

We're sorry you are disappointed. We are very appreciative of your feedback and want you to know it will be shared with our product development teams.

Brittany93
9 months ago
Incentivized review

Awful. Useless

USELESS. Same with all the other comments, can't use with android so money down the drain. So annoying and inconvenient and whoever made it for iPhone only is selfish and ridiculous.

Customer review from Carters

Hope you fail
11 months ago

They didn't even try

For you to only make an iphone app without android support is insurmountably stupid. Like how does this company still exist kind of stupid.

Customer review from Carters

Arsen
12 months ago
from Yerevan
Incentivized review

This like a scam...

This item is useless for me, first, the app is available only on IOS! Second, even on iPhone, the app isn't available in my region... It's not funny, so I want a refund or a guide on how to control this device!

Customer review from Carters

Response from Carters

Consumer Affairs12 months ago

Thank you for taking the time to share your feedback. We hear your concerns and would love to help you further. Please watch out for an email coming your way shortly.