I expected a good product for the price. Boy was I wrong. The point wore flat in no time and will not twist to expose more gel and will not sharpen. Only good for the wastebasket.

I have never used a liner like this. And I have high end sharpeners, none worked with this. The tip kept breaking off. Too bad I will never know if the liner was any good. That being said they should know about this flaw and fix it or replace if it's not a regular occurrence. Being a gel liner snob, this will not get a good recommendation from me.

Same problem as everyone else. Can't sharpen it. It doesn't wind up. Got very few uses out of it. But my biggest complaint is that it is not waterproof at all. Every single time I use it it runs. Very expensive product for not great quality. Would love to hear back from Smashbox about these issues

This was a gift. 1st time out of box it worked some but dragged and crumbled. Then tried 3 different cosmetic sharpeners and just kept breaking. Now it doesn't work at at all. Even tried on back of hand and barely makes a mark. I give up.

This is the perfect eye liner for those with oily skin. My liner usually smears but Smashbox stays on all day, even after working 12 hrs.

I love, love, love this liner. It goes on so smoothly and is workable for several seconds before it sets. After it sets, it doesn't smudge. My holy grail eye liner... except for the problem sharpening it. Standard pencil sharpener and makeup-specific sharpeners do not work. I finally found a blog that said you must use a DOUBLE BLADE sharpener. OMG. She was right!!! Don't throw your liner out. Just get a double blade sharpener.

This eyeliner goes on very smooth, i love the quality. Some pencils you have to press hard to get some traction but not this one!

No instructions on sharpening the Liner. You Tube shows to twist it. I twisted all sorts of ways and it won't do anything. This is worst eyeliner ever.