24 V Snow Blower IONMAX, 2x4.0-Ah Batteries, Dual Port Charger, & Cover
Product details
Web ID: 25349600Ratings & Reviews
29 customer images
I just love it!
This 24 inches Snow Joe IONMAX is just great for my use. I have a 35 feet long by 30 inches large alley and this machine is just perfect. After 4 removals, the batteries are stil at 2 lights out of 3. It does the job properly without having to push too hard. I will for sure buy the Joe lawn mower for next summer as I love your products. Believe me, I live in Quebec, Canada and we know a lot about snow, this machine is perfect for me. One last thing, I'm just a customer, I didn't get paid to put this review, just an enthousiast customer.
Customer review from snowjoe.com
Response from snowjoe.com
Hello Claude, Thank you so much for taking the time to share your wonderful experience with the Snow Joe 24V-X2-SB18 Snow Blower. We truly appreciate your kind words and detailed feedback. We’re delighted to hear that the 24-inch IONMAX model is a perfect fit for your needs and that it performs efficiently on your 35-foot-long alley. It’s especially great to know that the battery life has held up so well after multiple uses and that the machine delivers strong performance without requiring excessive effort. Hearing such positive feedback from a customer in Quebec—where snow conditions can be demanding—means a great deal to us and reinforces our commitment to providing reliable, high-quality products. Thank you for your enthusiasm and for choosing Shop Joe. We truly value your support and look forward to being part of your lawn care routine next summer as well. If you ever need assistance or have questions in the future, our team is always here to help. Enjoy the season, and thank you again for being a valued Shop Joe customer!
HUGE WASTE OF MONEY
Gave 1 star because 0 was not an option.This was a huge waste of money. I bought for husband with bad shoulders for easy start. The start was the only thing that worked. If there is anything more than an inch of dry fluffy snow it does not work. Keeps stopping while trying to clear a little snow. Does not get down to the side walk either. I did a better job clearing snow with a broken shovel than the snow Joe did. I would not recommend this at all.
Customer review from snowjoe.com
Response from snowjoe.com
Dear Valued Customer, Thank you for taking the time to provide detailed feedback and for bringing this matter to our attention. We sincerely apologize for the difficulties you experienced with your Snow Joe 24V-X2-SB18-TV1 Snow Blower. We understand how frustrating it must be when a product does not perform as expected, especially when it was purchased to make snow removal easier for a loved one. This is not the level of service or product performance that we aim to provide, and we deeply regret the inconvenience this has caused. Please feel free to reach out to us at our toll-free number, 1-866-225-9723, available every day from 10 AM to 6 PM EST. We are committed to ensuring your complete satisfaction and will strive to address your concerns to the fullest extent.
A must DON"T buy
I've had this blower for about 5 years. Last year, no snow in the Chicago, didn't use it. Its always been a frustrating machine, and was considering a smaller gas blower before the first snow this year. First snow this year, about 8 inches, first plow was at about 4", and 27 degress, a bit wet but not bad, the blower blew it about 2 feet, but still clogged multiple times. Later and this morning, about 30 degrees, about 2" both times, blow it about 1 foot, kept clogging. Went through 2 sets of battteries. Guy across the street, gas 2-stager, blowing the same snow aboujt 15 feet. I'm really disappointed I bought this machine, only works in light floffy snow.
Customer review from snowjoe.com
Response from snowjoe.com
Dear Valued Customer, Thank you for taking the time to share your experience with the Snow Joe 24V-X2-SB18-TV1 Snow Blower. We sincerely apologize for the difficulties you’ve encountered. We understand how frustrating it must be to deal with repeated clogging and battery issues, especially when trying to clear snow efficiently. This is not the level of performance or service that we aim to provide, and we truly value your feedback. Your input is important to us, as it helps us identify areas for improvement in both our product quality and overall customer service. We will be sharing your comments with our team to help us better understand and address these concerns. Once again, we apologize for the inconvenience you have experienced. If there is anything else we can assist you with, please feel free to contact our dedicated support team at our toll-free number, 1 (866) 225-9723, available every day from 10 AM to 6 PM EST.
Wokes well, yet battery life is not sufficient
Just purchased this Snow Joe Snow blower and it works well when fully charged. However, the batteries only last 15 minutes vs. the 30 minutes as advertised. I used it with only 3 inches of snow (not heavy) and only got through 1/2 of my driveway. I now have to wait an extra 2 hours for the batteries to be charged to complete the job. Pleased with the performance, but not pleased with the battery that Snow Joe raves about. Would not recommend because of the insufficient battery life.
Customer review from snowjoe.com
Response from snowjoe.com
Dear Valued Customer, Thank you for taking the time to provide detailed feedback regarding your Snow Joe 24V-X2-SB18-TV1 Snow Blower. We sincerely apologize for the inconvenience you experienced with the battery run time. While the actual run time can vary depending on the usage and conditions, we truly understand how waiting for a recharge can be frustrating, especially when trying to complete your driveway efficiently. We greatly value input like yours, as it helps us identify areas for improvement in both product performance and overall customer experience. Please be assured that your comments will be shared with our team for review. Once again, we sincerely apologize for the inconvenience, and if there is anything else we can assist you with, please feel free to reach out.
Great performance!
This snowblower has really impressed me! It's super lightweight, durable and gives a great performance! No disappointment here! Would definitely purchase again!
Customer review from snowjoe.com
Response from snowjoe.com
Dear Valued Customer, Thank you for taking the time to share your experience! We’re delighted to hear that the Snow Joe 24V-X2-SB18 Cordless Snow Blower has exceeded your expectations with its lightweight design, durability, and exceptional performance. Our team works hard to ensure every product delivers convenience, reliability, and efficiency, and it’s wonderful to know that this snowblower is making your winter snow clearing tasks easier and more enjoyable. We sincerely appreciate your feedback and your continued support, and we look forward to serving you with future Shop Joe products.
Love this Snowblower
I was really impressed right out of the box — the packaging was solid, everything felt well-protected, and I appreciated how the dual 4.0 Ah batteries came neatly nestled in. Putting it together was straightforward, thanks to the included assembly instructions: they were clear, well-illustrated, and made the process feel painless even for someone not super handy. Once I had it built, the manual did a great job explaining not just how to use the blower but also how to maintain it properly. The diagrams were accurate, the safety tips made sense, and I felt confident knowing exactly what each control and part did. Overall, this thing feels powerful, lightweight, and really reliable. The chute rotates a full 180° so you can toss snow exactly where you want it, and the LED headlight is super helpful for clearing in low-light.
Customer review from snowjoe.com
Response from snowjoe.com
Hello Tyrrell, Thank you for taking the time to share such a detailed review of your Snow Joe 24V-X2-SB18 Cordless Snow Blower. We are thrilled to hear that your experience, from unboxing to assembly and operation, exceeded your expectations. We designed this snow blower with convenience, reliability, and user-friendliness in mind, so it’s wonderful to hear that the dual 4.0 Ah batteries, clear assembly instructions, and thorough user manual made the setup process straightforward and gave you confidence in operating and maintaining the unit. Your recognition of the safety tips, accurate diagrams, and overall ease of use is greatly appreciated. We’re especially glad that you find the blower powerful, lightweight, and reliable, and that features like the 180° rotating chute and LED headlight have enhanced your snow-clearing experience. Feedback like yours reinforces our commitment to producing high-quality products that make winter tasks easier and more efficient. Thank you again for your thoughtful review. We truly appreciate your support and hope your Snow Joe snow blower continues to serve you well for many winters to come.
SnowJoe for the win!
My husband is quite excited about his new snowblower! Its portability and battery operation will be so helpful and efficient during snow season!
Customer review from influenster.com
Compact & effective!
I received the Snow Joe 24 V Snow Blower IONMAX, 2X4.0 - Ah Batteries, Dual Port Charger & Cover from influenster for free in return for an honest review. This sow blower is relatively compact, not bulky but powerful and does a great job. The compact size allows for better storage and doesn’t take up too much space. It’s easy to assemble. It did not damage the driveway and did a great job clearing the snow, the plus is that it is cordless which makes it so much easier to handle. The dual charger charges quickly and comes with the charger and two batteries. Also, came with a cover which is great to protect and store it for off season! Overall a good size not taking up too much storage space, lightweight, easy to maneuver, was easy to assemble and does the job well. Would recommend purchasing!
Customer review from influenster.com