Shovelution Snow Shovel with 20" Shovel Blade and Handle, SJ-SHLV20
Product details
Web ID: 25457637Good news; bad news
We live in NW PA and have had over two feet of snow this week alone (and it's still coming down). In short, I use my 18" SJ shovel - A LOT! On the plus side, it has held-up well and does reduce strain by providing various shoveling options/angles. I like it A LOT! The bad news? Today, the spring assist handle rusted through and broke off. The date on the label says 2016. So, yes...it's "old" and has had a good run. Still, it seems like a design flaw to construct such an essential part out of metal for use shoveling what is basically frozen water. Having to replace the whole shovel because there is no replacement part seems "unfair."
Customer review from snowjoe.com
Response from snowjoe.com
Dear Valued Customer, Thank you for sharing your detailed feedback about your SJ-SHLV01 Shovelution Strain-Reducing Snow Shovel. We’re glad to hear that the shovel has held up well over time and has helped reduce strain while providing versatile shoveling options—especially with the heavy snowfall in your area! We sincerely apologize for the issue with the spring assist handle. We understand your concerns regarding the durability of this essential part and the inconvenience of not being able to replace it individually. Feedback like yours is invaluable, as it helps us identify areas for improvement in product design and overall longevity. We truly value your input and will share your comments with our team to help guide future product enhancements. Thank you for your loyalty to Shop Joe and for taking the time to provide such thoughtful feedback.
Smart Design That Really Reduces the Strain!
Great shovel! Arrived well-packaged with all parts included. Easy to assemble in just a few minutes, and the manual was clear and helpful. The spring-assisted handle really makes a difference — much less strain on my back and easy to lift heavy snow. Lightweight, sturdy, and works exactly as described. Highly recommend!
Customer review from snowjoe.com
Response from snowjoe.com
Hello Mihir, Thank you so much for your wonderful review of the Snow Joe SJ-SHLV01 Shovelution Strain-Reducing Snow Shovel! We’re thrilled to hear that you’re pleased with its design, ease of assembly, and performance. It’s great to know that the spring-assisted handle is helping reduce strain and making snow removal more comfortable and efficient for you. At Shop Joe, we strive to design innovative, durable, and user-friendly tools that make outdoor tasks easier—and feedback like yours lets us know we’re succeeding. We truly appreciate your kind words and your recommendation. Thank you for choosing Shop Joe, and we wish you many safe and easy snow-clearing days ahead!
Replacement parts are needed!
This was our favorite shovel until we had back to back snow storms and after shoveling less than 10 times with it since we bought it the shovel broke. We came to buy a replacement for the handle and you don’t sell one. That is disheartening when you consider snow shovels usually last seasons not days.
Customer review from snowjoe.com
Easy on the back!
Just got to use mine today. I'm 71 years old and traditional shovels took there toll on my back.. you don't have to bend over as much with this shovel. Still got to do the work, but I appreciate all the help I can get.
Customer review from snowjoe.com
Not a happy customer!
Mine broke in less than a year. Even with pictures, proof of purchase. They did not replace it! I loved the shovel. I'm a Phsical Therapist and recommended this shovel to many clients and neighbors. So disappointed with Snow Joe.
Customer review from snowjoe.com
GREAT FOR THE BACK. BOUGHT 2 SHOVALS. 1st ONE BROKE AT SPRING JOINT AND BLADE PROTECTOR FELL OFF. 2nd SHOVAL UPGRADED TO PLASTIC BLADE ,WITCH CRACKED DOWN THE MIDDLE.
Customer review from snowjoe.com
Snow shovel aluminum strip
Missing part, the aluminum strip was miss and can't complete the assembly of the shovel, without that it will deteriorate fast.
Customer review from snowjoe.com
Really DOES SAVE my back!
I HONESTLY really LOVE my Snow Joe shovel with its extra handle, and it REALLY DOES "save my back" (as I'm 76 years old). The one THING that I wish they would improve upon is the fact that the aluminum wear strip (cutting blade) seems to GRAB or STICK when I reach the concrete level of my driveway. I know it would cost more, but my suspicion is that a STAINLESS STEEL wear strip wouldn't do this, and I personally would be willing to PAY MORE for one with that.
Customer review from snowjoe.com