CREC10 Self-Fitting OTC Hearing Aids (Black)

4.1 (11)
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Product details

Web ID: 18283021

The Sony CREC102 is a discreet, easy-to-use over-the-counter hearing aid with prescription-grade sound quality in a sleek design that looks virtually invisible. This set contains a Sony CREC102 Self-Fitting Discreet OTC Hearing Aid with Long Lasting Battery (Black) and a Limited 1-Year Warranty.

  • Product Features

    • Sony has established a legacy of trusted technology by blending advanced engineering with cutting-edge creativity.
    • The Sony CREC102 self-fitting OTC hearing aid continues that heritage of innovation with precision and rich audio that produces prescription-grade sound quality tailored to you and your world.
    • The discreet-looking Sony CREC102 OTC Self-Fitting Hearing Aid has been developed with adherence to federal guidelines and is an FDA-registered medical device, providing a reliable product you can trust.
    • Imported
  • Shipping & Returns

    • This item qualifies for Free Shipping with minimum purchase! exclusions & details
    • Our Normal Gift Boxing is not available for this item.
    • This item may not be shipped to Armed Forces Pacific, Marshall Islands, Palau, Federated States of Micronesia, Hawaii, U.S. Virgin Islands, Northern Mariana, Puerto Rico, American Samoa, Armed Forces Europe, Alaska, Guam, Armed Forces Americas
    • Returns must be mailed back to seller within 30 days of purchase. Exclusions may apply.
    • This item may not be shipped to Alaska, American Samoa, Guam, Hawaii, Marshall Islands, U.S. Virgin Islands, Puerto Rico, Palau, or the Pacific Islands.
    • This product will be delivered by Standard Ground Shipping and is not eligible for Premium or Overnight shipping.
    • This item has a lithium battery. Return requires a hazmat label and special packaging. If there's an issue, bring the item in store for help with your return.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • For complete details, see our Shipping and Returns policies.

Ratings & Reviews

4.1/5

11 star ratings & reviews

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11 reviews
4 months ago

Perfect for my mom.

I bought these for my mom after the purchase of a cheaper product that never worked right. Once we got these set up, she knew they were perfect.

Recommends this product

Customer review from sony.com

Response from sony.com

Sony North America Costumer Support4 months ago

Hi Sarasson, we're very happy to hear that the CRE-C10 made such a difference for your mom! It's great to know that the setup went smoothly and that they've been a perfect fit after your earlier experience. Thank you for choosing Sony–we truly appreciate your trust! Sincerely, Jenn.

1 year ago

RESPONSE TO EMAIL DIRECTING ME TO CONTACT (CALL) 7

I called as directed during usual business hours today (8/10/2024). but the recording was to the effect that your offices are closed. The website did not help. Case #08878575

Customer review from sony.com

Response from sony.com

Sony North America Customer Support1 year ago

Hi Ruvelson! I'm sorry to hear you experienced difficulty reaching us on Saturday, 8/10/2024 when we were not open. Please consider giving our excellent Sony OTC support team a second chance to resolve your concern. Our contact information, days and hours of operation can be found here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=otcha Regards, Erin

2 years ago

Excellent OTC hearing aid

I'm not a big fan of hearing aids. Got one 5 years ago and was disappointed in it despite being professionally fit by an audiologist. very expensive and did not seem to correct hearing well. Bought the CREC10, had difficulty synching it with my phone. your customer service person worked with me a while and determined that the hearing aid was not working and sent a replacement. Got the replacement and it works. I'm very pleased. Still getting used to it but find I am able to hear higher pitched conversation. This was a very good OTC purchase,

Recommends this product

Customer review from sony.com

Response from sony.com

Sony North America Customer Support2 years ago

Hi CliffA! Thanks so much for taking the time to review Sony CRE-C10 OTC hearing aids. We are pleased to learn that you received successful and productive troubleshooting from our customer support team. How wonderful that you've noticed an improvement in your hearing! We are delighted that you've placed your trust in Sony for your hearing healthcare journey. Regards, Erin

2 years ago

The Answer for Moderate Hearing Loss

I had custom-fitted hearing aids that cost a lot, but failed frequently. Once the warranty expired, I was faced with paying for the constant repairs myself or finding a new solution. The Sony self-fitting hearing aids came on the market at the perfect time! While slightly more visible than my old custom set, there is nothing obvious about them. The set up was relatively easy. More than that, it was much more customized to the specifics of my hearing loss than I had expected. In fact, it's more sophisticated than the adjustments I could make with my very expensive custom ones. But the best part is the quality of the sound! Putting them in my ears is like breaking the surface of water; suddenly all the sounds are crisp and clear and detailed, especially voices. These hearing aids are actually better at this than my old ones (which an audiologist had to adjust every time I took them back). I can't recommend them highly enough. Thank you, Sony, for this remarkable technology! (Yes, I'm a real person and this is my real experience. I just love them that much.) One piece of advice: Make sure you dehumidify them (every night). An investment in a power hearing aid dehumidifier will protect your investment (something the audiologists never told me until it was too late.)

Recommends this product

Customer review from sony.com

Response from sony.com

Sony North America Customer Support2 years ago

Hi Nvmos! We are delighted to learn about your exceptional experience using Sony OTC hearing aids! It's wonderful that you've noticed a crisp and clear sound quality and that you've had a great experience using these devices. Thank you so much for your thorough review and your trust in Sony during your hearing healthcare journey! Regards, Erin

3 years ago

Great hearing aids

My daughter bought these fort me a month ago and I love them

Recommends this product

Customer review from sony.com

Response from sony.com

Sony North America Customer Support3 years ago

Hi Brinda 64, We are so happy to hear the you've been so pleased with your new Sony OTC hearing aids! Thank you so much for trusting Sony to be a part of your hearing healthcare journey. -Erin

3 years ago

Just what I needed

Bought this after doing extensive searching and reviewing. I wear glasses, use a hairband and wear a mask. I did not want hearing aids that go over my ears. A lot of the OTC hearing aids are big. Tried one pair and could not get used to them, made my ears sore and they also did not have any means of adjustment. Though they advertised them as hearing aids, they seemed just to be sound amplifier. These hearing aids from Sony have the capability for me to adjust sound per occasion which I like very much. They are also small and fit into my ear nicely. It did take some time to get used to them, but after while my ears got used to them and were no longer sore. I feel they were worth the price and saved me from going to an audiologist. The only negative that I have is that they say in description that battery should last 70 hours. I wear mine 8 hours a day and have to change the battery after about 7 days which gives me 56 hours.

Recommends this product

Customer review from sony.com

Response from sony.com

Sony North America Customer Support3 years ago

Hi Trinity43! Thanks so much for your 5-star review of Sony CRE-C10 OTC hearing aids! We are so glad to learn that you've found these hearing aids to be comfortable and easy to use with glasses, hairband, and a mask. It's wonderful that you've found the sound quality to be exceptional in a variety of listening situations. Thank you for trusting Sony on your hearing healthcare journey! -Erin

1 year ago

why we cant have those at europe?

3 years ago

excellent product

Purchased this product to help with minor hearing loss. Product works as advertised, easy to insert, change batteries and change soft tips. Would and have recommended these to family and friends. Good value, easy to use, makes life a fair bit better.

Recommends this product

Customer review from sony.com

3 years ago

Good choice for basic hearing loss due to aging

Got these OTC hearing aids after being tested for my hearing profile. I had no special issues, just a sharp drop-off in hearing from about 4k hz on up, with some hearing recovery at very high frequencies. I have only briefly tried audiologist hearing aids, so am not an expert, but these dramatically improved my basic hearing weaknesses. The app to set them up seems to do everything a professional does to fit/personalize hearing aids. I appreciate being able to adjust the bass/treble balance — many environments have loud trebly background noise and I can filter some of that out. They fit pretty well, and I have tried both small and medium rubber sleeves (the small size that came on the units worked best). Some hearing aids have audio processing to clarify voices against background noise; that would be nice to have as well. I am pretty well accustomed to these now, and when I remove them the world seems muffled: I was missing out on a lot. I play a couple of musical instruments and have discovered that I was not really hearing their true sound.

Recommends this product

Customer review from sony.com