CREC10 Self-Fitting OTC Hearing Aids (Black)
Product details
Web ID: 1828302111 reviews
Perfect for my mom.
I bought these for my mom after the purchase of a cheaper product that never worked right. Once we got these set up, she knew they were perfect.
Recommends this product
Customer review from sony.com
Response from sony.com
Hi Sarasson, we're very happy to hear that the CRE-C10 made such a difference for your mom! It's great to know that the setup went smoothly and that they've been a perfect fit after your earlier experience. Thank you for choosing Sony–we truly appreciate your trust! Sincerely, Jenn.
RESPONSE TO EMAIL DIRECTING ME TO CONTACT (CALL) 7
I called as directed during usual business hours today (8/10/2024). but the recording was to the effect that your offices are closed. The website did not help. Case #08878575
Customer review from sony.com
Response from sony.com
Hi Ruvelson! I'm sorry to hear you experienced difficulty reaching us on Saturday, 8/10/2024 when we were not open. Please consider giving our excellent Sony OTC support team a second chance to resolve your concern. Our contact information, days and hours of operation can be found here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=otcha Regards, Erin
Excellent OTC hearing aid
I'm not a big fan of hearing aids. Got one 5 years ago and was disappointed in it despite being professionally fit by an audiologist. very expensive and did not seem to correct hearing well. Bought the CREC10, had difficulty synching it with my phone. your customer service person worked with me a while and determined that the hearing aid was not working and sent a replacement. Got the replacement and it works. I'm very pleased. Still getting used to it but find I am able to hear higher pitched conversation. This was a very good OTC purchase,
Recommends this product
Customer review from sony.com
Response from sony.com
Hi CliffA! Thanks so much for taking the time to review Sony CRE-C10 OTC hearing aids. We are pleased to learn that you received successful and productive troubleshooting from our customer support team. How wonderful that you've noticed an improvement in your hearing! We are delighted that you've placed your trust in Sony for your hearing healthcare journey. Regards, Erin
The Answer for Moderate Hearing Loss
I had custom-fitted hearing aids that cost a lot, but failed frequently. Once the warranty expired, I was faced with paying for the constant repairs myself or finding a new solution. The Sony self-fitting hearing aids came on the market at the perfect time! While slightly more visible than my old custom set, there is nothing obvious about them. The set up was relatively easy. More than that, it was much more customized to the specifics of my hearing loss than I had expected. In fact, it's more sophisticated than the adjustments I could make with my very expensive custom ones. But the best part is the quality of the sound! Putting them in my ears is like breaking the surface of water; suddenly all the sounds are crisp and clear and detailed, especially voices. These hearing aids are actually better at this than my old ones (which an audiologist had to adjust every time I took them back). I can't recommend them highly enough. Thank you, Sony, for this remarkable technology! (Yes, I'm a real person and this is my real experience. I just love them that much.) One piece of advice: Make sure you dehumidify them (every night). An investment in a power hearing aid dehumidifier will protect your investment (something the audiologists never told me until it was too late.)
Recommends this product
Customer review from sony.com
Response from sony.com
Hi Nvmos! We are delighted to learn about your exceptional experience using Sony OTC hearing aids! It's wonderful that you've noticed a crisp and clear sound quality and that you've had a great experience using these devices. Thank you so much for your thorough review and your trust in Sony during your hearing healthcare journey! Regards, Erin
Great hearing aids
My daughter bought these fort me a month ago and I love them
Recommends this product
Customer review from sony.com
Response from sony.com
Hi Brinda 64, We are so happy to hear the you've been so pleased with your new Sony OTC hearing aids! Thank you so much for trusting Sony to be a part of your hearing healthcare journey. -Erin
Just what I needed
Bought this after doing extensive searching and reviewing. I wear glasses, use a hairband and wear a mask. I did not want hearing aids that go over my ears. A lot of the OTC hearing aids are big. Tried one pair and could not get used to them, made my ears sore and they also did not have any means of adjustment. Though they advertised them as hearing aids, they seemed just to be sound amplifier. These hearing aids from Sony have the capability for me to adjust sound per occasion which I like very much. They are also small and fit into my ear nicely. It did take some time to get used to them, but after while my ears got used to them and were no longer sore. I feel they were worth the price and saved me from going to an audiologist. The only negative that I have is that they say in description that battery should last 70 hours. I wear mine 8 hours a day and have to change the battery after about 7 days which gives me 56 hours.
Recommends this product
Customer review from sony.com
Response from sony.com
Hi Trinity43! Thanks so much for your 5-star review of Sony CRE-C10 OTC hearing aids! We are so glad to learn that you've found these hearing aids to be comfortable and easy to use with glasses, hairband, and a mask. It's wonderful that you've found the sound quality to be exceptional in a variety of listening situations. Thank you for trusting Sony on your hearing healthcare journey! -Erin
excellent product
Purchased this product to help with minor hearing loss. Product works as advertised, easy to insert, change batteries and change soft tips. Would and have recommended these to family and friends. Good value, easy to use, makes life a fair bit better.
Recommends this product
Customer review from sony.com
Good choice for basic hearing loss due to aging
Got these OTC hearing aids after being tested for my hearing profile. I had no special issues, just a sharp drop-off in hearing from about 4k hz on up, with some hearing recovery at very high frequencies. I have only briefly tried audiologist hearing aids, so am not an expert, but these dramatically improved my basic hearing weaknesses. The app to set them up seems to do everything a professional does to fit/personalize hearing aids. I appreciate being able to adjust the bass/treble balance — many environments have loud trebly background noise and I can filter some of that out. They fit pretty well, and I have tried both small and medium rubber sleeves (the small size that came on the units worked best). Some hearing aids have audio processing to clarify voices against background noise; that would be nice to have as well. I am pretty well accustomed to these now, and when I remove them the world seems muffled: I was missing out on a lot. I play a couple of musical instruments and have discovered that I was not really hearing their true sound.
Recommends this product
Customer review from sony.com
why we cant have those at europe?