INZONE H9 Wireless Noise Cancelling Gaming Headset
Product details
Web ID: 17743900Ratings & Reviews
28 customer images
Not worth it
This headset will not stay in my head if I’m doing anything other than sitting still! I try to do chores wearing these and I can’t change position at all otherwise they’re falling off. They make me look like I work for air traffic control and are certainly overpriced for what they are.
Customer review from sony.com
Response from sony.com
Hi Patt234567, We're really sorry to hear you're having trouble with your INZONE H9 headset. We want to make sure you're comfortable and happy with your purchase. A great way to improve the fit and comfort of your H9 headset is by trying different ear pads. Sometimes, a simple change can make a big difference in how the headset stays in place. You can easily find compatible ear pads through our Sony parts and accessory sales partner, Encompass Supply Chain Solutions Inc. You can visit their website at https://sony.encompass.com/ or give them a call at 1-866-779-5153 (Monday - Friday, 8:00 am - 6:00 pm ET). Additionally, make sure to adjust the slider on the headset to find the most comfortable and secure fit for you. We appreciate your review of our Sony product and apologize for your experience. Sincerely, Estefany
after 2 years of use, happy with purchase
connecting to bluetooth and ps5/pc is very nice. after 2 years, still working well and nothings broken. good quality. though you will need to connect it to a pc to change audio settings. default are fine though.
Recommends this product
Customer review from sony.com
Best
Best head set I have owned literally connected to all my devices and easy to navigate while gaming!
Recommends this product
Customer review from sony.com
Response from sony.com
Hi A1BRYAN, Awesome! Thank you for your 5-star review of the INZONE H9 Wireless Noise Canceling Gaming Headset. We are thrilled to hear that you find it to be the best headset you have ever owned, and that it connects seamlessly to all your devices and is easy to navigate while gaming! Enjoy your gaming experience to the fullest with the INZONE H9 and thanks for choosing Sony! - Romeo
Static in microphone
I bought this for my 15 year old son for Christmas and after 2 weeks of use the microphone started having issues. There is static so bad coming through the person on the receiving end and coming threw the speakers. This makes the headset useless since he playes with friends 95% of the time and can no longer use the mic.
Customer review from sony.com
Response from sony.com
Hi Johnboy1983, Thank you for reaching out. We are truly sorry to hear that your son's gaming headset is having issues. Kindly check the link below. There are steps you can perform to reset the device: https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670454.html If you need further assistance with your device, you may reach us at socialsupport@am.sony.com with the following details : Full Name: Telephone Number: Sony Model Number: Additional Information regarding your experience with the unit: We are sorry for the inconvenience and hope to speak to you to resolve this matter. Sincerely, -Craig
A real honest review 100%
I bought these thinking that it was going to be good but for the price that they were. I was wrong although the sound they are good, not the best but good and not for that price now this is my third pair that I have to send back because the built of these headphones are trash. I’ve had three pairs going onto fourth within a year and owning them. The speakers were fine at one of them. My mic went out, but they need to really really fix this. I had to buy an extended warranty because of knowing how bad the housing of those speakers are Sure that will be the last time I buy these pairs because they’re all better things out there. I hate to say this about them or write this review about them, but it’s the d. truth.
Customer review from sony.com
Response from sony.com
Hi Topdogg357, Thank you for your review and for sharing your experience with the INZONE H9 headphones. We're sorry to hear about the issues you have encountered with the build quality and the microphone. We appreciate your feedback and take it seriously as it helps us improve our products. We understand that having to send back multiple pairs within a year is frustrating. While we are glad to hear that you found the sound quality to be good, we acknowledge that the durability of the headphones did not meet your expectations. If you have any further concerns or need assistance, please do not hesitate to reach out to our customer support team through this link: https://us.esupport.sony.com/support/s/service?language=en_US or email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: Hope this helps and thanks for sharing your feedback. -Sam
Wireless Headphones
Great product works really well with my PS5, Really great buy.
Recommends this product
Customer review from sony.com
Fantastic design, poor battery on mine.
I bought this in February, the design is top notch and the sound is fantastic. My main complaint is the battery life on mine is already very short with the sound cutting in and out regularly now, Hopefully I can find a replacement to get back to normal.
Customer review from sony.com
Response from sony.com
Hi CostiG, Thank you for your feedback on the INZONE H9 headset. We're glad to hear that you appreciate the design and sound quality. Regarding the battery life issue, please follow the steps on this link to improve the battery performance: https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670440.html For intermittent Bluetooth connection, please follow the steps on this link: https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670452.html If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: Hope this helps and thanks for choosing Sony! -Sam
INZONE H9 Wireless Noise Canceling Headphones
I bought these headphones 1 year ago and I can honestly say these headphones are fantastic! Extremely comfortable and in fact deliver sound quality. While I play Black Ops 6, I have my headphones connected to my Bluetooth on my XPERIA 1V. I highly recommend these headphones to anyone! I just downloaded the software to utilize the headset with my Laptop. Awesome software! The cushions on the headphones are GREAT QUALITY! I wipe mines down every now and then with Antibacterial Pledge Multisurface Cleaner Spray. Plus they look Fly!
Recommends this product
Customer review from sony.com
Response from sony.com
Hi KEVIN VINOS, Amazing! We're thrilled that you like the comfort, sound quality, and INZONE Hub software of the headphones. Thank you for choosing Sony! -Ralph