SonyINZONE H9 Wireless Noise Cancelling Gaming Headset
Product details
Web ID: 17743900Quite good.
I bought these a couple of weeks ago, and so far, so good. For the price point, I was looking for something with a bit more punch, although they offer crystal-clear sound, which is what you want & they can be adjusted in the Inzone app via a PC download, but as far as I'm aware cannot be transferred the settings over to the ps5. These just seemed a bit flat for me in the bass section via Bluetooth, not gaming. Now, I do have hearing problems, so that could just be me. That being said, they do feel top-tier, lightweight, and comfortable, flip to mute mic, The noise cancellation is excellent with great 360 Spatial Sound, with a whopping 30 hours of battery life. The microphone seems a bit flat. All in all, great immersive sound quality, very comfortable, great design, great drivers leading from the xm series which make these great also.
Recommends this product
Customer review from sony.com
After connecting to the PlayStation, the blue ligh
After connecting to the PlayStation, the blue light does not stop
Customer review from sony.com
Response from sony.com
Hi there, We're sorry to hear that the blue light on your INZONE H9 is staying on. That blue light usually means the headset is still searching for a connection or stuck in pairing mode, rather than being fully synced up. Here are a few quick things we can try: -For the best experience on PlayStation, make sure you're using the USB transceiver that came with the headset, rather than a direct Bluetooth connection. https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670405.html -Turn off both your headset and your PlayStation. Unplug the USB transceiver, plug it back in and then turn everything back on. -If the light is still acting up, try a reset. Plug the headset into a power outlet, then press and hold both the Power and Bluetooth buttons at the same time for about 8 seconds. https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670453.html If those steps don't resolve the issue, the best next step is to contact Sony Support. You can find all their contact info right here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones Thanks for considering Sony and letting us know about this issue. Warm regards, Estefany
Not worth it
This headset will not stay in my head if I’m doing anything other than sitting still! I try to do chores wearing these and I can’t change position at all otherwise they’re falling off. They make me look like I work for air traffic control and are certainly overpriced for what they are.
Customer review from sony.com
Response from sony.com
Hi Patt234567, We're really sorry to hear you're having trouble with your INZONE H9 headset. We want to make sure you're comfortable and happy with your purchase. A great way to improve the fit and comfort of your H9 headset is by trying different ear pads. Sometimes, a simple change can make a big difference in how the headset stays in place. You can easily find compatible ear pads through our Sony parts and accessory sales partner, Encompass Supply Chain Solutions Inc. You can visit their website at https://sony.encompass.com/ or give them a call at 1-866-779-5153 (Monday - Friday, 8:00 am - 6:00 pm ET). Additionally, make sure to adjust the slider on the headset to find the most comfortable and secure fit for you. We appreciate your review of our Sony product and apologize for your experience. Sincerely, Estefany
after 2 years of use, happy with purchase
connecting to bluetooth and ps5/pc is very nice. after 2 years, still working well and nothings broken. good quality. though you will need to connect it to a pc to change audio settings. default are fine though.
Recommends this product
Customer review from sony.com
Best
Best head set I have owned literally connected to all my devices and easy to navigate while gaming!
Recommends this product
Customer review from sony.com
Response from sony.com
Hi A1BRYAN, Awesome! Thank you for your 5-star review of the INZONE H9 Wireless Noise Canceling Gaming Headset. We are thrilled to hear that you find it to be the best headset you have ever owned, and that it connects seamlessly to all your devices and is easy to navigate while gaming! Enjoy your gaming experience to the fullest with the INZONE H9 and thanks for choosing Sony! - Romeo
Static in microphone
I bought this for my 15 year old son for Christmas and after 2 weeks of use the microphone started having issues. There is static so bad coming through the person on the receiving end and coming threw the speakers. This makes the headset useless since he playes with friends 95% of the time and can no longer use the mic.
Customer review from sony.com
Response from sony.com
Hi Johnboy1983, Thank you for reaching out. We are truly sorry to hear that your son's gaming headset is having issues. Kindly check the link below. There are steps you can perform to reset the device: https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670454.html If you need further assistance with your device, you may reach us at socialsupport@am.sony.com with the following details : Full Name: Telephone Number: Sony Model Number: Additional Information regarding your experience with the unit: We are sorry for the inconvenience and hope to speak to you to resolve this matter. Sincerely, -Craig
A real honest review 100%
I bought these thinking that it was going to be good but for the price that they were. I was wrong although the sound they are good, not the best but good and not for that price now this is my third pair that I have to send back because the built of these headphones are trash. I’ve had three pairs going onto fourth within a year and owning them. The speakers were fine at one of them. My mic went out, but they need to really really fix this. I had to buy an extended warranty because of knowing how bad the housing of those speakers are Sure that will be the last time I buy these pairs because they’re all better things out there. I hate to say this about them or write this review about them, but it’s the d. truth.
Customer review from sony.com
Response from sony.com
Hi Topdogg357, Thank you for your review and for sharing your experience with the INZONE H9 headphones. We're sorry to hear about the issues you have encountered with the build quality and the microphone. We appreciate your feedback and take it seriously as it helps us improve our products. We understand that having to send back multiple pairs within a year is frustrating. While we are glad to hear that you found the sound quality to be good, we acknowledge that the durability of the headphones did not meet your expectations. If you have any further concerns or need assistance, please do not hesitate to reach out to our customer support team through this link: https://us.esupport.sony.com/support/s/service?language=en_US or email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: Hope this helps and thanks for sharing your feedback. -Sam
Not great for WFH.
Bought these almost 4 months ago, and I WFH. They are great at canceling out back ground noise for you using the headset, but not your background noise while talking to clients. Clients tell me they can hear everything, from typing to a bird chirping outside. Trying to find something that is much better. Hate I spent all this money for them not to cancel out my background noise for my clients. They are comfortable but do not recommend for working at home.
Customer review from sony.com
Response from sony.com
Hi JKCS, While we’re glad you find the headset comfortable, it’s important to note that these are specifically designed as gaming headsets. While they offer excellent noise cancellation for the wearer, the microphone is tuned for gaming environments, which may capture more ambient sound than a business-grade headset. For a professional WFH setup where you need to block background noise from reaching your clients, we recommend the Sony WH-1000XM6. It features an advanced 12-microphone system and AI-driven noise reduction specifically engineered to isolate your voice and filter out environmental sounds like typing or background noise during calls. Thanks for choosing Sony. Best regards, Eliab