NW-E394 8GB Walkman Audio Player (Red)
Product Details
Web ID: 17820460Features
Some of the Japanese folders cannot be displayed in the player - only show as unknown. Other than that sound system was excellent.
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Customer review from sony.com
Perfectly Sized and Easy-to-Use Player
I have used this model for many years and love it. Lovely size and design with the right amount of options. I like the feel of the buttons and the ease of use. It's a nice detail to be able to add pictures and to have a radio function. It takes a lot of music and the storage folders are useful. Small criticisms...The body design is not as durable as it was years ago when the components in this model were heavier - it lasted longer. It's not good that the power button doubles as an option button. Charging via USB is easy although it's not always clear when it's ready for use. But on the whole I think it's a great player and I hope a little walkman like these will always be available for those of us who prefer more analogue-style technology.
Recommends this product
Customer review from sony.com
My new Sony walkman
Got this ad a Christmas present… it’s brilliant. Easy to use, great sound quality, goes everywhere with me
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Customer review from sony.com
Sony Walkman 'newer model'
I opted to purchase a new Sony MP3 as my last one had been used solidly, practically daily for the last 11 years of ownership and was excellent. However, I only had choice of black this time around (I'd have preferred the blue but it was out of stock) and my original (2013) had finally given up - it just didn't recognise the files anymore and refused to play. So I needed a quick replacement. Its not as attractive a unit as the original metal one, but the functions are more or less the same. However, the loudness - the volume is pretty naff in comparison...such a shame...I know we are living in the throwaway age, so I just hope this MP3 player has been built to the same standards as the original 2013 version...only time will tell I guess.
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Customer review from sony.com
Response from sony.com
Hi, Thank you for your feedback. We're delighted to hear that you're enjoying your NW-E394. Yet, we're sorry to hear that you're facing difficulties with the design and sound quality of your device. You can actually customize the sound quality by following the steps here: https://cutt.ly/Qe1VLqrx Also, make sure that the AVLS (Automatic Volume Limiter System) is off: https://cutt.ly/2e1VLAhv If the issue remains, you may try the steps here: https://cutt.ly/Te1VXpOY As for the design issue, we appreciate your feedback, and have raised it as voice of customer, to the concerned team for future consideration. Moreover, if you need any further assistance, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW Menna @Sony Support UK
Handy size to see for disabled:)
Lightweight and great brand name. Easy to download mp3 songs.
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Customer review from sony.com
Response from sony.com
Hi Baby Kath, You made the right choice! We're glad that you like the design and user-friendly functions of the music player. Thank you for choosing Sony! -Ralph
Great
Fantastic product I've owned 4 of these over 20 years.
Recommends this product
Customer review from sony.com
Sony Walkman NW-E394
Bought this so I could listen to downloaded learning files while I am on the move. Perfect for that and listening to music.
Recommends this product
Customer review from sony.com
It doesn't work
Unfortunately, the product has a problem. The library is also stuck. The keys are dysfunctional. It does not reset. I will show it to the service. I'm thinking of returning it.
Customer review from sony.com
Response from sony.com
Hi, Thank you for your feedback. We're sorry to hear that you're facing difficulties with your NW-E394. Could you try the steps here and test again: https://cutt.ly/eeXmTlcn However, if the above didn't help, or you couldn't proceed with the steps due to the dysfunctional buttons please contact us to be able to advise further using the details here: https://cutt.ly/heoRCkdW Nihad @Sony Support UK