55" BRAVIA TV LED HDR 4K - XR55X90L
Product Details
Web ID: 16882518Sony makes a fantastic tv
I have had a Sony tv for about 25 years now had about four over the years never had a problem with them its the first time we have had a XR model but they say they are the best could not afford the top of the range but we are very happy with the one we bought
Recommends this product
Customer review from sony.com
Ease of use
Watching my regular TV programs, Netflix & Disney became new experience after buying the Sony Bravia
Customer review from sony.com
Sony TVs Are Not Worth It—No Support, No Repairs,
I purchased a Sony TV and was initially satisfied with it. However, after just one year, I accidentally broke the screen. When I reached out to Sony for a repair, they told me there were no replacement parts available. My local TV repair shop also confirmed that the parts simply don’t exist to fix it. To make things worse, the accidental insurance I added doesn’t even cover screen damage—one of the most common issues a TV could have. Between the lack of support, the lack of repair options, and the useless insurance, I’ve realized that Sony TVs are not worth the price. Going forward, I will never buy another Sony TV. Many lesser-known brands offer cheaper, sometimes even better TVs, and they actually provide support for repairs. If you’re considering a Sony TV, think twice—you could end up with an expensive brick that no one can fix
Customer review from sony.com
Response from sony.com
We apologize for the inconvenience you experienced with your Sony TV and the challenges with finding replacement parts for the screen repair as we have certain amount of parts in stock. We understand how frustrating this can be, especially when your insurance does not cover such damages. In addition to this, we're partnering with Encompass Supply Chain Solutions, Inc. in the U.S. for handling parts and accessory sales, so you may want to contact them directly through Encompass Website or call at 1-866-779-5153. We hope this information helps and once again, we regret any frustration caused. Best regards, Milton
2x Remote control handsets
Bought this TV a couple of weeks ago. Great picture and sound quality but annoyingly requires the use of the 2x remotes (provided) in order to access all features. One combined remote should have provided.
Customer review from sony.com
Response from sony.com
Hi, Thank you for your review. We're glad to hear that you're enjoying the sound and the picture of your XR-65X90L. We hope you continue to enjoy it for years to come! Yet, we're sorry to hear that you are not satisfied with the presence of two remotes. Each remote is designed to enhance different aspects of your viewing experience. While both remotes can perform the same functions, each allows you to access certain features more efficiently: https://cutt.ly/DrjvgLOg If you require any assistance in the future, you can contact us using this link: https://cutt.ly/leABWCVc Ahmed @Sony Support UK
Great picture quality
Very satisfied with tv. Easy setup and operation! Sound quality decent for a tv .
Recommends this product
Customer review from sony.com
Response from sony.com
Hello there, Thank you for sharing your wonderful experience with the Sony XR65X90L! We're thrilled to hear that you found the setup and operation to be straightforward and that you're enjoying the exceptional sound quality. Your feedback means a lot to us, and we're delighted that our product has met your needs. Thank you for choosing Sony! Best regards, -Fred
Impressive picture quality
Have had this TV for two weeks now and I'm very pleased with it. The HD picture quality is very impressive, I've also been surprised at how good the motion is, I'm not talking about fast-moving sports but just how people move when watching dramas, everything looks very detailed and natural. I like the YouView EPG interface, being able to watch programs from the last week is very convenient, and selecting apps and input sources is also easy. The Google interface is generally intuitive. The sound quality is ok for me but I can understand that some people may want to buy a sound bar for a more cinematic experience. I found both the sound and the picture were a bit disappointing straight out of the box but it didn't take long to customize the settings to get the most out of the TV. One other positive is that on my old (11 years old) TV I have had problems with reception on some channels but that has almost completely disappeared on this TV so I assume the tuner is better than on my old set. The only disappointments I can think of are: 1) Although you can stream programs from the channels on U: TV (what used to be UKTV Play) such as Yesterday via YouView, there seems to be no way of installing the U app. So if I want to watch programs on demand from U, I have to select a random program from the previous week in YouView so that it launches the U app and then I can go back from the random program to the main menu and then search for the program that I really want to watch. It's a bit irritating that I can't just select the U app directly as I can for the other streaming services. 2) What appears to be the default Sony Internet Browser crashed and froze everything so the remote controllers had no effect and I couldn't even switch the TV off using the button at the front of the TV, I had to physically unplug the TV to reset it. I rarely use the browser and there are other Internet browsing apps that can be downloaded so I'm not too bothered but it seemed a bit naff. Overall I've been very pleased, especially as it comes with a Sony 5 year warranty.
Recommends this product
Customer review from sony.com
Amazing TV
Fantastic TV - my life has just seriously improved - great sound and picture 👍
Recommends this product
Customer review from sony.com
So far so good!
I only recently got this TV due to a screen fault with my old TV that JL thankfully sorted after a bit of going forward and back. The result is I have this TV and it has stunning pictures and responsive OS. I have always been a Sony Fan.
Recommends this product
Customer review from sony.com