Women's Joan Now Lace-Up Combat Boots
Product details
Web ID: 15314642Heel detached with minimal usage
I absolutely loved my previous Joan of Arctic wedge boots and after 7 years of use they still get some use. I decided it was time to get a new pair and settled on these. I am completely disappointed. after bot even two months of use the heels on both boots have detached. The boots have a narrow fit and slightly uncomfortable but I figured I could get past that once they stretched wiith wear. I just cannot believe how poor the quality of these heels are to detach after such minimal use. Very unpleased customer return customer who had high hopes for these based on prior purchase expetiences.
Customer review from sorel.com
Response from sorel.com
Oh no! We'd love to hear more about your thoughts on our shoes. Please contact our Customer Care team so we can get to the bottom of what wasn't so great about your experience.
Love them!
I love these boots! They are super cute! They fit great! TTS, but maybe a hair on the large size, ordered a 6½, they feel more like a 7 in length, but snug around the top and sides of foot... but that is common with most shoes in my case. Some people said they put them on and worked an eight hour shift..... yeah, no. That's not happening in my opinion. They are pretty stiff, I will have to work them in. But I think that is a good sign for a long lasting quality shoe. All in all, I LOVE THESE BOOTS!
Recommends this product
Customer review from sorel.com
Stupid
I love the style but they are all closed up by the time you lace them, they run too big, they’re ridiculous and I paid full price for them. I’m mad at myself
Customer review from sorel.com
Response from sorel.com
Hello Kerry, thank you for taking the time to leave us feedback. We’re sorry that our JOAN NOW™ Women's Lace Boot is hard to size. We’re happy to help assist with the issue if you will reach out to our Customer Care team at (888) My-SOREL. Thank you.
The boots look great and so comfortable, they can be worn all day to complaints. I get so many compliments.
Recommends this product
Customer review from sorel.com
Extremely Comfortable!
I needed new "combat" style boots and I absolutely love these! It's extremely comfortable and the heel is the perfect height for walking and driving.
Recommends this product
Customer review from sorel.com
Molly T
Love my lace up boots!! So much I have two pairs!! True to size, heel is perfect, and comfortable!!!
Customer review from sorel.com
Bad quality. Heel already broke.
I’ve had these boots for a month. I wear them to work daily but I don’t do much walking. The heels are already broken. One is almost completely off the boot while the other is cracking away. These are expensive boots and I expect them to be high quality and last for at least a year.
Customer review from sorel.com
Response from sorel.com
Hello Annie., We’re sorry the heels broke. Please contact our Customer Care team at (888) My-Sorel or web chat so we can make this right.
Great boot. Bought three pairs
Great casual boots. Perfect for northern Michigan winters. I found them true to size in length, but little bit on the wide side in the toe box, but were okay with a thicker pair of socks. Kept my feet dry and warm.
Recommends this product
Customer review from sorel.com