Neela-Slip On Sport Flats
Product details
Web ID: 16855962Pathetic
I have no idea about these shoes. Never received them. I called Macys last night and explained and they saw that they were delivered but not to me. She gave me a credit.
Cuts on the top
These are not as cute as they look online. The toe box cuts into the top of my foot. They are very light, so they are nice for summer.
Customer review from naturalizer.com
Response from naturalizer.com
Thank you for writing a review for SOUL Neela Slip On . We are sorry to hear the shoes are not as expected and value your feedback. Please know that we do take your feedback seriously and have conveyed your concerns to the appropriate party in hopes that we can improve. We appreciate you reaching out, and hope you'll give us another chance. If you need further assistance, please contact our Naturalizer Consumer Care Department at https://naturalizer.custhelp.com/app/ask/ or by phone 1-888-294-1648.Thank you for your review.
SOUL Faux Pas
I love the shoes but had a senior moment when ordering.
Recommends this product
Customer review from naturalizer.com
Response from naturalizer.com
We're sorry your Naturalizer shoes did not fit as you had hoped. We understand how disappointing that is. We partner with Happy Returns to offer safe, contactless, and sustainable returns for US-based customers. Returns can be processed for unworn shoes within 45 days of purchase. To read more about our return options and policies, please visit the page below: https://www.naturalizer.com/help/returns-and-exchanges If you have any questions about your return, please don't hesitate to call or email us.
Too big no exchange possible
They were too big but they were final sale and I could not exchange them.
Recommends this product
Customer review from naturalizer.com
Response from naturalizer.com
We're so sorry your SOUL Naturalizer slip ons did not work out for you. We’d love to suggest a particular size/width always will fit; however, we simply cannot guarantee this without trying them on. You’ll find our styles are true to size, but it also depends on how each style is cut. You can view all of our slip on styles at https://www.naturalizer.com/search#q=slip%20ons&sortCriteria=starrating%20desc today. We hope you find another style you'll love!
Not comfy
Not confortable at all I have a bandage after wearing it even it is wide
Customer review from naturalizer.ca
There’s a reason these are on sale. They’re cute, but they’re cut weird and gave me blisters on both heals in about 2 blocks. Terrible fit.
Customer review from naturalizer.com
Response from naturalizer.com
We're very sorry to learn your SOUL Naturalizer shoes were so uncomfortable when you tried them on. We understand how disappointing that is. We partner with Happy Returns to offer safe, contactless, and sustainable returns for US-based customers. Returns can be processed shoes within 45 days of purchase. To read more about our return options and policies, please visit https://www.naturalizer.com/help/returns-and-exchanges?icid=Footer_Returns_Returns today. If you would like to view all of our slip on sneakers, please visit https://www.naturalizer.com/search#q=slip%20ons&sortCriteria=starrating%20desc&f-heelheight=Low&cf-categories=Sneakers at your convenience.
Comfort style
Nice comfortable fit. Can wear all day . Would purchase again.
Customer review from naturalizer.com
Terrible and incorrect shoes. Not able to return
Awful. Size 101/2 instead of 9.on sale not able to return. They look like boat shoes for my feet. Disappointed. Would like the shoe in size 9.
Customer review from naturalizer.com
Response from naturalizer.com
We are very sorry to hear that you received the wrong size shoes in your order. We understand how disappointing that is. In cases such as this, we can accept a Final Sale item for return. Please contact us so that we can get that started for you. You can send a message at https://naturalizer.custhelp.com/app/ask or call our Naturalizer.com Consumer Care Department at 1-888-294-1648. The Call Center hours of operation are Monday-Friday 9:00a.m.-6:00p.m. and Saturday 10:00a.m.-5:00p.m. CT. We appreciate your review and we look forward to hearing from you. Thank you for your feedback.