Special edition Supersonic Nural hair dryer | Amber Silk
Product details
Web ID: 23895362Ratings & Reviews
4 customer images
Great hair dryer with wonderful attachments
My wife finds the design nice and compact, but it still delivers great performance with minimal noise. The attachments are a bonus. Wonderful technology that does not burn hair or scalp.
Recommends this product
Customer review from Dyson
Response from Dyson
Hi there, thank you so much for sharing your wonderful feedback. We’re delighted to hear that your wife is enjoying the compact design, powerful yet quiet performance, and the added benefit of the attachments with her Dyson hair dryer. It’s great to know the technology is helping protect her hair and scalp while delivering excellent results. Your kind words mean a lot to us, and we truly appreciate you being part of the Dyson family.
Great Design, hero maker!
I got to be a hero father/husband for Christmas…. I gave one to our daughter (18) she loves it! My wife was happy not have hers borrowed, she loves hers (same model)
Customer review from Dyson
Response from Dyson
Hello there, thank you so much for sharing your wonderful experience with us. We’re delighted to hear that both your daughter and your wife are enjoying their Dyson machines, and that you were able to be the “hero” this Christmas by gifting them something they truly love. It’s always rewarding to know our designs are making a difference in your home and bringing joy to your family.
Disappointing for the Cost
I had very high expectations for the Dyson Supersonic Nural™ Hair Dryer (Amber Silk), especially given the premium price tag, but unfortunately, it was a huge letdown. Despite all the advanced technology claims, the dryer did not deliver noticeably better results than a standard hair dryer. My hair still felt dry and frizzy, and the so-called “smart heat control” didn’t make any visible difference. In fact, it often felt inconsistent, making styling frustrating and time-consuming. The attachments are awkward to use and don’t stay as securely in place as expected for such an expensive product. The dryer itself feels bulky, and prolonged use becomes uncomfortable. For a brand that prides itself on ergonomic design, this was surprising. The biggest issue is value for money. For the price of this dryer, I expected salon-quality results and effortless styling, but it simply doesn’t justify the cost. Overall, this product is all hype and branding. I would not recommend it unless you’re paying purely for the Dyson name.
Customer review from Dyson
Response from Dyson
Hello Anna, thank you for taking the time to share your feedback on the Dyson Supersonic Nural™ Hair Dryer (Amber Silk). We truly appreciate your honesty and regret to hear that the product did not meet your expectations. At Dyson, we strive to deliver the highest standards of performance and design, and we are sorry that your experience has been disappointing. If you need further assistance or would like to discuss this matter in more detail, please contact us via phone at 877-397-6622 or through Live Chat at http://ms.spr.ly/6423tFySS. Our team will be happy to support you.
L.Collora
We just brought this product in Bloomingdale’s so far we are very pleased with it
Recommends this product
Customer review from bloomingdales.com
Bad results
I was very excited about the idea of a hot tool that doesn't damage the hair. However it turns out if you keep the temperature to a cooler level to not cause damage you won't get nearly the same results. It's not worth the price. Simply adjust your regular dryer to cooler and you will have the same performance as Dyson for much less money.
Customer review from Dyson
Response from Dyson
Hi, thank you for sharing your feedback with us, and we truly appreciate the time you’ve taken to explain your experience. We’re sorry to hear that the performance of your hot tool did not meet your expectations, and we completely understand how disappointing this must feel given your excitement about its promise of protecting hair from damage. Please be assured that your input is valuable to us and helps us improve our technology. If you continue to face any performance issues, we encourage you to reach out via live chat at dyson.com/support/contact-us or call our support team at 866-693-9766. Our team is available Monday to Friday from 8:00 AM to 8:00 PM CST, and Saturday from 9:00 AM to 6:00 PM CST, and we’ll be glad to assist you further.
very effective
I bought this during the black Friday sale and really love this product. it works well, and the intuitive sensor is a great help. the dryer itself dries is pretty strong and dries my hair quickly. love the attachments - they all work really well, and as described. my one gripe is that when you put the dryer down on any surface (without turning it off) it lags a bit and takes a few extra seconds to go to the low power mode. apparently it is supposed to go into low power quickly for convenience but that has not been my experience. overall, would repurchase
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for such a thoughtful review! It’s wonderful to hear that the dryer’s power, sensor, and attachments have been working well for you. We’re sorry, though, that the shift to low‑power mode takes longer than expected when you set the dryer down. We understand how that could interrupt your routine, and we appreciate you calling attention to it. If you’d like us to check on this behavior further, our live chat and phone support teams are always here to help.
Great hair dryer!
I am happy I bought this product, it exceeds my expectations, easy to use.
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for sharing your feedback. We’re delighted to hear the hair dryer has exceeded your expectations and is easy to use! Your satisfaction means a lot to us, and we’re glad it’s making your routine simpler and more enjoyable.
Did not live up to expectations
Bought this for my wife as a Christmas present and she said when she first used it it burned her hair and she had to cut a piece of it off she is really particular with her hair and is familiar with hair equipment and how to use them I was really shocked and disappointed to spend this kind of money and this happened she also stated it's roughly the same time frame as the regular blow dryer that she currently owns we own two Dyson vacuums which are great but this product did not live up to those expectations
Customer review from Dyson
Response from Dyson
Your review means a lot to us, and we’re deeply sorry for the disappointment you and your wife experienced. We understand how upsetting it must have been to see her hair damaged, especially when she is experienced with styling tools and careful with her routine. We never want our products to cause frustration, and we regret that this one did not live up to the expectations set by your Dyson vacuums. Your feedback helps us improve and ensures we continue to innovate responsibly. Please reach out to our live chat or call support team so we can investigate and provide the support you deserve.