Sport 3 Women's Special Edition Touchscreen Smartwatch: Rose Gold Crystal Case with Merlot Strap 45mm
Product details
Web ID: 11334257return.
Bought this to track my steps and it didn't work. So returned it. received email saying it was received but it has not been credited back to my account and then they charged me $31. late fees because I didn't pay my bill.........BUT I returned the only item on the bill. So $52.99 TURNED INTO 83.99 VERY unhappy with this tranaction with Macys.
Response from iTouch Team
Hi Terri. I'm sorry for any trouble you're experiencing. I would suggest that you contact Macy's and process a complaint about your concern. If there's anything else we can do, please email us at reviews@itouchwearables.com.
Stopped taking a charge
It's so sad because I totally loved this watch, but it just won't take a charge. If it's defective, you only have 30 days to return to vendor NOT a Macy's store. It took about 3 weeks for me to decide its never going to take a charge and I took it into a Macy's location and found a few things out. 1) It has no bar code and I didn't have my receipt. Must have a bar code. 2) You only have 30 days to return. Once returning home and looking at my app, I missed the window by 2 days. But wouldn't have been able to return to the store anyway. 3) You can't return to a Macy's store, which I've mentioned several times now. My only option now is to contact itouch online to see what they can do for me. What a sad waste of money. 💸💸💸 Sadly, I would NOT recommend this product.
Response from iTouch Team
Hi Shannon. We're sorry to hear about your experience. We don't have information about the return policy or the coding system at Macy's, but this is definitely covered by our warranty. If you haven't tried, we kindly ask you to check the contacts on the back of your watch for any dirt or debris and check the charging pins to be sure they are not bent or damaged. Also, charge the device with an active computer. Alternatively, you can charge it to a UL-certified adapter that is not a fast charger; the output voltage should not exceed 5 V 1 A, and leave it charged for 2-3 hours. We'd like to further check on this; please email us for assistance: reviews@itouchwearables.com.
Pretty watch.
Received thisRose colored I touch Smart Watch and it is very complicated to set up. After setting it up it has a lot of features. I love the heart rate feature and the workout is ok but I doesn’t keep an accurate count of steps like it should. The power saving mode is very nice. Love the Rose gold color.
Customer review from itouchwearables.com
Nice watch
Upon opening the package I noticed the nice size of this Smartwatch and I love the rose colored watch band. I really like the fitness tracker and how easily it paired with my phone. I like this product and would recommend.
Recommends this product
Customer review from itouchwearables.com
Like the watch but the screen different
Got the watch today it had that magnetic band on it, that's the reason I got it and just like the round style. It's little miss leading tho, because the watch face has piece of paper over it. That shows like big dial that feels the whole circle of the watch, but after removing the paper it's just small square screen. Looks kinda awkward sense it doesn't feel up the whole circle, but its still pretty nice watch.
Recommends this product
Customer review from itouchwearables.com
My Favorite Watch
This is hands down my favorite watch, I have 4 of these and would get another, my only issue is 1 of my watches never works as it should and another is hit or miss so 50/50 may not be good odds for some things but this inexpensive watch I am ok with it
Recommends this product
Customer review from itouchwearables.com
Love this watch!
The band is very comfortable. Easy to wear all day. Stays in place even when very active.
Recommends this product
Customer review from itouchwearables.com
User friendly and stylish
This fitness tracker has been a great tool for me in monitoring my activity levels, heart rate, sleep cycles and oxygen. When I was sick I actually used the oxygen sensor quite a bit. This watch was easy to set up and very user friendly. I love that I can change my bands to match my current style as well. I've been really pleased with all of the functionality and I've been able to hold myself accountable in my fitness journey with help from this watch. I would definitely recommend it.
Customer review from itouchwearables.com