CLOSEOUT! Rendition Mezzo Area Rug
Product details
Web ID: 145589412 reviews
agent 99712
11 months ago from NYC
Is this the first time you purchased this product?Yes
Did you read product reviews online before purchasing this item?Yes
Received Free ProductNo
Verified PurchaserYes
Stained
Well, if the rug hadn’t arrived stained in multiple spots, no pun intended, I’d have given it five stars. It was softer than I’d expected so that was a plus. I sent it back and received a credit almost immediately which is why I buy from Macy’s. I know they’ll make it easy, for the most part. No return shipping or restocking fees either.
Recommends this product
CL
2 years ago from Austin, TX
Is this the first time you purchased this product?Yes
Did you read product reviews online before purchasing this item?No
Received Free ProductNo
Verified PurchaserYes
Terrible customer service.
Macy’s sent me the wrong rug, wrong size and from the wrong manufacturer. In order to return it, I need a packing sleeve which I’m still waiting on two weeks later. I’ve talked to customer service 4 times with no follow up and no resolution. I would never order another product from Macy’s again.